Job Overview
The Charters Sales Specialist position is responsible for supporting the needs of the Private Charter Broker handling all aspects of chartering aircraft. You will act as single point of contact for customers from start to finish. You will quote customers on available 135 Operators. You will manage the workflow from quoting, booking, scheduling Aircrafts and coordinating catering, Ground Transportation, as well as other administrative, accounting and customer service duties.
Duties & Responsibilities
Follow-up on emails and phone call inquiries
Advise customer on charter options and pricing
Manage customer from booking to flight completion
Perform dispatch services for Company
Achieve sales goals, response times and conversion rates.
Initiate ideas to increase operational efficiency and bookings.
Work to increase brand awareness and office esprit-de-corps.
Exceed customer expectations.
Attend and represent Company at trade shows.
Marketing
Ensure Company Brand is professionally represented.
Analyze marketplace to identify opportunities for growth and Brand development.
Assist with advertising, social media and networking.
Work to obtain customer feedback and facilitate online reviews.
Tech & Database
Manage customer database and follow-up campaigns.
Utilize accounting software and assist with payment processing.
Core Strengths / Required Skills
Ambitious, driven, self-motivated
Confident in developing relationships with affluent customers.
Exceptional communications skills.
Excellent negotiating skills.
Ability to thrive in high-demand, high-pressure environment.
Ability to multi-task and handle difficult situations.
High sense of urgency.
Determination to achieve results, exceed goals and impact bottom-line.
Positive and encouraging attitude.
Ability to use initiative and work independently.
Strong attention to detail, strong organizational skills.
Ability to communicate respectfully and professionally both in writing and verbally.
Independent problem solving skills.
Preferred Qualifications of Ideal candidate:
College degree (aviation preferred)Dispatch license a plus, but not required Minimum two (2) high end product sales, travel industry sales Knowledge of FAR’s, world geography and business aircraft Excellent verbal and written communication skills Ability to be a team player in high pressure environment Good computer skills – Flightpak experience a plus Local candidates Preferred.
Compensation
Based on experience. Salary + Commission.
Summary
The position of Charters Sales Specialist is not a 9-to-5 job as the aviation charter world is dynamic and 24/7. The charter flight coordinator serves as the central point of contact between customers and Operators. The position requires strong work ethic, high-energy, determination and a can-do attitude. If working in a fast-pace, fun and high-demand industry excites you, please apply.
Application [email protected]
Please email: (1) a cover letter (2) your resume and (3) professional reference list.
Lucy Jensen | Military – Civilian
http://www.military-civilian.com
(310) 455-2002 | [email protected]
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