| Job Description
Ensure new claims are timely reported to appropriate carriers
Confirm claim acknowledgements are obtained and entered into Agency Management System
Manage a caseload of approximately 150-200 claims
Provide frequent communication to clients based upon established timeframes during the claim
Coordinate with adjusters on appropriate claim handling strategies
Ensure reserve accuracy on files
Participate in client meetings and discuss claim developments Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
- Minimum of 2-3 claims handling experience with an emphasis on both first property and liability claims
- Preferable field property claims adjusting experience
- Loss control and risk management experience a plus
- Understanding of litigation processes
- Ability to communicate orally and in writing with others, to explain basic issues, to receive and interpret claim information and to respond appropriately
- Knowledge of correct grammar, spelling, punctuation, capitalization and style to prepare a wide variety of correspondence
EDUCATIONAL/TECHNICAL REQUIREMENTS
- Proficiency in Microsoft Outlook, Word, and Excel
MISCELLANEOUS
- Be willing to travel as needed.
Additional Information
ABOUT FRANKLIN STREET:
At Franklin Street, we achieve success with a collaborative company culture – hiring top professionals sharing our value for integrity, hard work, and accountability.
For more information on Franklin Street, please visit www.FranklinSt.com.
Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company sponsored philanthropy events.
Learn more about Franklin Street at www.FranklinSt.com.
Recent Awards Include:
- Fast 100 Award honoring the fastest 100 Fastest Growing companies in the State of Florida
- Fast 50 Award honoring the 50 Fastest Growing companies in Tampa Bay – Tampa Bay Business Journal – 2011, 2012, 2013, and 2014
- Tampa Bay Chamber of Commerce – Small Business of the Year Finalist 2013
- Tampa Bay Times – Best Places to Work Award 2013
- Best Places to Work Award Finalist – Tampa Bay Business Journal 2012 & 2013
- 40 under 40 Award, Real Estate Forum Magazine – Andrew Wright, CEO
- 25 to Watch in 2015, Tampa Bay Business Journal – Andrew Wright, CEO
- Satisfacts National Award Winner for Resident Feedback Performance – 2014
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