Deadline to Apply: 7/3/2015
Position type: Full Time
Salary: Commensurate
Responsibilities
Responsible for managing operational activities for client services teams in multiple markets to include: motivating and directing personnel, setting performance standards and addressing deficiencies when identified.
Provides oversight and management of a team. Primary escalation point for all service and compliance related issues. Reviews reports to ensure listings and property budgets are in-line with policy and local market expectations. Escalation point for department.
Authorizes expenses related to properties; provides credit card authorization.
Ensures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally.
Collaborates with marketing and communications departments to ensure that collateral, press releases and web publishing are in accordance with company standards.
Ensures effective marketing service delivery, business promotion, advertisement and public relations are delivered.
Consults with sales/client-facing professionals and provides recommendations on real estate marketing best practices and strategies to maximize value for the team’s clients.
Ensures staff interfaces professionally with clients and responds with urgency.
Partners with departments to ensure reimbursement of FCG (Financial Consulting Group) and mapping fees generated by sales/client-facing professionals.
Monitors sales/client-facing professional Marketing budgets.
Assists in the development and execution of training programs for employees. Other duties as needed.
Provides formal supervision to individual employees within single functional or operational area.
Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.
Effectively recommends same for direct reports to next level management for review and approval.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.
Leads by example and models behaviors that are consistent with the company’s values.
Qualifications
Bachelor’s degree (BA/BS) from four-year College or university in a related field.
Minimum five years’ experience providing administrative support to client facing/sales professionals.
Minimum three years of management related experience.
Experience managing staff in multiple locations preferred.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Ability to provide efficient, timely, reliable and courteous service to customers.
Ability to effectively present information.
Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles.
Ability to calculate intermediate figures such as percentages, discounts, and commissions.
Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents.
Ability to solve problems involving several options in situations.
Requires advanced analytical and quantitative skills.
Proficient working knowledge of Microsoft Office Suite products such as Word, Excel, Outlook, etc. and digital marketing to include social media, web publishing and research tools.
Knowledge of business and management principles involved in strategic planning and execution, resource allocation.
Personnel management experience skills to include interviewing, selection and training of new hires.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines.
Errors in judgment may cause short-term impact to department.
EOE Statement
Equal Opportunity and Affirmative Action Employer
Women/Minorities/Persons with Disabilities/US Veterans
*LI-AG1
Apply Online: http://appclix.postmasterlx.com/track.html?pid=8a96a8aa4cf94fa5014e4ba26f0755ec&source=realestatelives
Company Profile
Our Vision…
Be the preeminent, global commercial real estate services and investment firm, serving our clients with market-leading collaboration.
Our Values…
Our corporate values: Respect, Integrity, Service, Excellence (RISE) are our foundation. These values are timeless and transcend to all markets, service lines, languages and business cultures.
Why CBRE?
Strength. CBRE is the only commercial real estate services company in the Fortune 500
Size/Stability. We employ a workforce of over 44,000 employees across 350 offices worldwide (excluding affiliates), and have been in business for over 100 years
Diversity. Recognized as the 2013 Top 100 Military Friendly Employer® by G.I. Jobs and the 2014 Human Rights Council Best Place to Work for LGBT Equality
Eco-Friendly. Awarded the 2013 Energy Star Sustained Excellence Award for the 6th consecutive year by the Environmental Protection Agency
Come join us and RISE to the top! www.cbre.com
