**Client Services Specialist**
**Tampa, Florida, United States** at eferrals.selectminds.com/jobs/24217/other-jobs-matching/location-only
**Requisition #** 17015311
**JOB SUMMARY**
Responsible for the general administrative support for managing office(s) or group of sales/client facing professionals. Maintains the organization brand to develop and produce marketing materials such as proposals, presentations and communication materials. Performs medium to complex administrative support activities and provides functional advice when needed.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Produces marketing materials and maintains websites for listings for sales/client facing professionals. Marketing materials include: property flyers, brochures, Campaign Logic eblast, postcards, placemats, maps, floor plans, BOV’s, Offering Memorandums, Tour Books and Professional Profiles.
Creates standard listing and commission agreements; coordinates non-standard listing creation, requests and approvals with sales/client facing professional(s) and legal department(s); in coordination with other departments, maintains and tracks listings and commission agreements. Ensures client receives executed copy. Listing process to include: creation of marketing budget, monitor expiration dates, adds/removes signs, maintains confidentiality agreements and provides client status reports.
Maintains internal and external databases such as Opportunities, CBRE360, LoopNet, Costar, The Well, Sales Force.com, etc.
Coordinates/compiles market and property research to include: tax reports, aerials/maps, demographics, traffic counts, etc.
May conduct property tours to show space to client(s) as needed.
Prepares financial option scenarios using ProCalc for listings.
Miscellaneous duties may include: prepares vouchers when listings are complete and expense reports.
May coordinate with other department members the creation of press releases, client sponsored or sales/client facing professional events and social media feeds; obtains owner, Marketing Manager and Managing Director approvals for same as/when needed.
May coordinate with clients and sales/client professionals obtaining owner approval(s) for all marketing materials; obtains Marketing Manager and Managing Director approvals for all non-standard marketing materials; ensures marketing materials and approvals are maintained with each listing.
May act as a DOA (Delegate Of Authority) in interactions with other departments (DH).
Participates in training sessions to include: National Marketing/Web Calls, local specialty meetings and Line of Business Calls.
Other duties as needed.
**SUPERVISORY RESPONSIBILITIES**
No formal supervisory responsibilities in this position.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
**EDUCATION and EXPERIENCE**
Associate’s degree (A.A.) or equivalent from two-year college required. Bachelor’s Degree (BA/BS) from four-year college or university preferred. Three years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. Two years experience in Real Estate industry.
**CERTIFICATES and/or LICENSES**
Current real estate license is required for where work is performed.
**COMMUNICATION SKILLS**
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
**FINANCIAL KNOWLEDGE**
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
**REASONING ABILITY**
Ability to understand and carry out general instructions in standard situations.
Ability to solve problems in standard situations. Requires basic analytical skills.
**OTHER SKILLS and/or ABILITIES**
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc., internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesign preferred. Ability to solve problems, mathematical analysis and project management. Strong marketing knowledge needed. Knowledge of accounting and business law helpful.
**SCOPE OF RESPONSIBILITY**
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
**US Company Profile**
About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit CBRE.com.
**Canada Profile**
About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Come experience the employee advantage at CBRE.
CBRE Limited is an equal opportunity employer who welcomes and encourages applications from all persons regardless of race, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Accommodations are available on request for all candidates at any time. If you require accommodation at any stage of the recruitment process, please contact CBRE Human Resources at [email protected] mailto: [email protected] or via telephone1-866-388-4346.
As a leader in real estate services, CBRE’s professionals provide exceptional outcomes for clients in 60+ countries. Visit www.cbre.ca
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