Description
FLSA STATUS: Non-Exempt
HOURS: Part Time (Up to 29 hours per week), Seasonal (6 months or less)
COMPANY OVERVIEW
Vesta Property Services provides property management and related services to developers of planned unit communities and residential associations. Headquartered in Jacksonville, Florida, Vesta offices are strategically located throughout the Sunshine State. Vesta employs over 1,000 trained and educated professionals providing a wide spectrum of services to residents of more than 300,000 homes in over 300 communities.
SUMMARY
Maintain daily operations of amenity and recreational facilities while assisting residents in using the amenity facilities. Assist Clubhouse Management as needed while ensuring rules and regulations of the amenity facilities are being followed.Qualifications
RESPONSIBILITIES AND DUTIES include the following:
- Welcome residents and guests to the facility by conducting tours and provide welcome packets.
- Participate in daily operations, special events and activities of amenities.
- Maintains the client’s system of accounts and keeps books and records on all client transactions and assets.
- Responsible for the proper handling and record maintenance of accounting activities.
- Answer telephone and route calls promptly; adhere to office guidelines.
- Answer member questions and/or concerns to ensure owner and guest satisfaction.
- File and retrieve records and correspondence as needed for research.
- Maintain a spotless appearance of the amenities at all times.
- Schedule events and rentals.
- Sell tickets for events and rentals.
- Provide excellent customer service.
COMPETENCIES:
- Customer/Client Oriented.
- Ethical Conduct.
- Attention to Detail.
- Organized.
WORK ENVIRONMENT:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
TRAVEL:
No travel is expected for this position.
QUALIFICATIONS:
- High school diploma or GED.
- Previous Customer Service experience.
- Computer literacy.
BENEFITS:
One of the many advantages of working at Vesta Property Services and its family of companies are the great benefits that we offer to you and your eligible dependents. We offer benefits that foster the health and well-being of you and your family such as medical, dental and vision coverage along with programs to enhance your financial security such as disability, life insurance and a 401 (k) retirement plan just to name a few. Vesta benefits are offered to full-time employees (30+ hours per week).
AAP/EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DRUG FREE WORKPLACE
In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services employees and to the security of the company’s equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.
OTHER DUTIES MAY BE ASSIGNED
The above statements reflect the general information considered necessary to descript the principle functions of the job and should not construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This job description has been approved by all levels of management.
