Job Summary
This position will assume primary responsibility for assisting Closers/Transaction Managers with coordinating, managing and closing national commercial real estate transactions ranging from single site to high-liability, multi-site commercial real estate transactions. This position will be responsible for all new order entry and fulfillment, paperless file setup, order tracking, invoicing (initial search and all updates), escrow accounting functionality and post-closing functions. The position requires a self-motivated individual with exceptional multi-tasking and project management skills capable of prioritizing time and workloads and meeting established deadlines.
Essential Functions
- Prepare documents.
- Strong customer service skills.
- Gather all necessary invoices for Closing.
- General understanding and knowledge of contract and commitment.
- Learn and gain proficiency of transactional accounting.
- Work closely with Escrow and Underwriter as directed.
- Compliance with Corporate and NCS policies and procedures, including wire fraud training.
Knowledge and Skills/Technology Used
- Ability to demonstrate fluency and power-user proficiency in First American Title Insurance Company’s FAST proprietary title and escrow platform in a national commercial operational setting; including full utilization of FAST workflow technology and workflow tasking..
- Proven knowledge and competency in the areas of title fulfillment, escrow/settlement procedures and title insurance principles and procedures as they relate to underwriting and closing national commercial real estate transactions.
- Proficiency in Excel with the willingness to embrace technology applications to achieve excellence in customer satisfaction.
- Ability to manage multiple tasks and prioritize work to successfully meet imposed deadlines.
- Must possess detail orientation with proven ability to produce quality, error-free work.
- Confidence and capability to work well under pressure and meet deadlines.
- Superior customer service skills required.
- Excellent verbal and written communication skills required.
- Must be professional and a team player
Typical Education
- High School Diploma or College Degree with demonstrated proficiency in mathematics.
Typical Range of Experience
- Minimum 3-5 years prior real estate experience as paralegal or assistant in law firm or national commercial title and closing operation in the title industry.
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.
