Purpose of Job

USAA is seeking a talented Communications Advisor Senior that will support the RDAR Information Solutions team in the areas of San Antonio II/III, Plano, Phoenix, Tampa or a 100% remote work environment.

Plans and implements strategic communications programs for business or enterprise initiatives. Provides counsel and advice regarding communications plans, strategies and/or tactics to support business and enterprise objectives and priorities. Manages multiple relationships and communications channels to ensure products, services and/or business initiatives are effectively positioned with internal and/or external audiences.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers – Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

  • Leads development, maintenance, and implementation of complex communications programs/plans that identify key messages, target audiences, and intended outcomes.
    Assesses program or plan effectiveness.
  • Leads multiple stakeholders and business partners to integrate and align deliverables with communications plans and programs.
  • Resolves issues and navigates obstacles to deliver work product.
  • Writes, edits, produces, distributes, and/or oversees development of appropriately styled communications.
  • May coordinate necessary approvals and/or produce and deliver critical messages for senior leaders.
  • Leverages strong technical and business knowledge proficiency to provide communications guidance to clients and business partners.
  • Serves as a mentor to peers and team members and assists in their training and development.

Minimum Requirements

  • Bachelor’s Degree in Communications, Journalism, Marketing, or a related field required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 6 or more years of corporate communications, public relations, journalism/news media, or related work experience.
  • Advanced communication skills, including experience producing content for multiple channels.
  • Significant experience consulting with senior management in a business environment.
  • Advanced project management skills.
  • Advanced knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products.
  • Advanced level of business acumen in the areas of the business operations, industry practices and emerging trends.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred

  • Advanced knowledge in assisting with the development of critical communication plans for delivery to internal and external stakeholders.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 10/18/20 by 11:59 pm CST time.

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