Legal Entity BAS
Job Description CoolSys is the parent company of market-leading operating businesses that provide a full spectrum of best-in-class service experiences and solutions to the retail, commercial, and industrial refrigeration and HVAC industries. Our valued and dedicated employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Building Air Services (BAS), a CoolSys company, is one of the largest and fastest growing full-service providers of HVAC installation, maintenance, and repair. We are proud to be the choice of many Fortune 100 and 500 companies.
We’re seeking an ambitious and goal-oriented Communications Coordinator to join our fabulous team and grow with our company!
Position Summary:
The Communications Coordinator is responsible for providing detailed customer updates, coordinating service and communicating with technicians and supervisors. The Communications Coordinator must possess excellent computer, organization, and customer service skills.
Responsibilities:
- Communicate emergency service calls
- Set up client sites data in internal software
- Contact customers to schedule service and maintenance calls
- Provide daily updates via customer portals
- Answer customer inquiries in a timely matter
- Confirm with customer to ensure their method of payment
- Perform other job-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities ;
- Previous office experience is highly preferred
- Relevant industry experience in HVAC, plumbing, or construction is preferred but not required
- High school diploma or equivalent is required
- Ability to read, write & speak English proficiently
- Strong communication and internal/external customer service skills
- Proficiency with computers (Microsoft Excel) and ability to learn new software
- Able to work in a fast-paced environment and multitask
- Strong attention to detail is required
- We have a great company culture, so a positive attitude is highly desired!
What we offer:
- Amazing family-oriented environment! We truly take care of our employees
- Opportunities for career advancement
- Competitive salary and paid weekly
- Company smart phone and Bluetooth
- Paid vacation, holidays and sick days
- 401(k) with company matching
- Medical, vision, dental, STD, LTD, life insurance, employee assistance program
As a valued Communications Coordinator we invite you to be part of our growth and success! All resumes will be kept confidential.
Building Air Services (BAS) is an EOE/M/F/Vet/Disability employer.
#cool123
Employment Type Regular
Location City Pinellas Park
