Job Description
The Community Administrator plays an active role in achieving long-term customer satisfaction in the context of Community Association relationships. Specific responsibilities will vary with designated communities and may include, but are not limited to: Inspecting properties for maintenance, landscaping, safety, and compliance issues and accurately recording findings.
Duties include but are not limited to:
- Notify responsible parties of code issues given in writing, by phone, in person and electronically.
- Respond to and investigate allegations of violations of codes to determine validity of complaints and the appropriate course of action to mitigate issues.
- Investigate and enforce property codes within boundaries.
- Schedule and perform systematic property maintenance inspections to maintain or achieve minimum property standards.
- Other duties as assigned.
Qualifications
- Knowledge of company policies, procedures and forms.
- Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.)
- Proficient in computer software including: Microsoft Office.
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
- High School Diploma or GED Required
- Valid driver’s license required
- Associates Degree Preferred
- 0 – 3 years of directly related or closely related experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
https://jobs.smartrecruiters.com/Associa1/743999672178842-community-administrator
