Associa

Job Title
Community Association Manager
Job Description

A Community Manager II (On-Site/Portfolio Community Manager) is responsible for providing the overall supervision of a community association. The Community Manager II interacts with internal and external customers including homeowners, vendors, board members and committee members,as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Where are you going? What do you want? What’s your value?

When was the last time your employer asked you these things?

Were you born to lead? Do you love making a difference in the lives of others? Are you upbeat, positive, motivated, confident and open minded? Do you have a passion for excellence? Do you strive for accuracy? Can you roll with the punches and pump others up along the way? Do you bring your best-self each and every day?

If you’re feeling excited, we want to show you a career with growth, reward, stability, flexibility, longevity and most importantly, purpose.

What’s in it for me?

Besides the things you’d expect from any company (health, dental, vision, 401k, life insurance, short & long term disability) we believe you deserve more than that — at Associa you’ll get great perks and discounts, professional training & career planning, $$$ towards lifestyle activities (we call this BenefitsPlus). Most importantly you get a fulfilling career with a company that cares.

Company Description
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com
Requirements
Knowledge and Skills:
 Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
 Knowledge of communities/property/real estate and homeowners associations.
 Knowledge of the role of the association board, the Community Association Manager, and how
those roles interface with the requests of homeowners.
 Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
at a proficient level.
 Knowledge of conflict resolution techniques at a proficient level.
 Professional communication skills (phone, interpersonal, written, verbal, etc.).
 Professional customer service skills.
 Self-motivated, proactive, detail oriented and a team player.
 Time management and time critical prioritization skills.
Education and Experience:
 HS Diploma or GED Equivalent Required
 Associates Degree Preferred
 1 — 3 years of Community Association experience
Certifications or Licenses:
 FL LCAM REQUIRED**
Travel Requirements:
 Travel may be required
Working Conditions:
 Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities
and outside activities.
 Overtime may be required
 Frequent social interaction