HomeRiver Group is seeking a Community Association Manager, licensed under the provisions of Florida Statute. This position is responsible for planning, directing, making recommendations, and implementing policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and in accordance with community rules and regulations.
This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, human resources, maintenance and security functions of the communities in your portfolio. All services of the Community Association Manager are performed as stated, in the management agreement between the governing Board of Directors and HomeRiver Group. The Community Association Manager also provides exemplary service in a manner consistent with the values and mission of HomeRiver Group.
Core Responsibilities:
- Supervises the selection and management of outside vendors and employees to ensure coverage and service levels meet the community’s goals, high standards in a hospitality, sensitivity and courteous service as well as within the operating budgets.
- Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the association.
- Prepares operational procedures for activities such as fire prevention, firefighting, traffic control and parking control.
- Prepares reports and insurance claims for damages to association property, including estimated cost of repair, and causes repairs to be made in accordance with the Board of Directors’ approval.
- Solicits contractors bids and oversees all work to be performed within the association and deemed to be in the best interests of the association.
- Prepares and leads association meetings and direct communications with the board:
- Assists in preparation of monthly financial reports and reviews same for accuracy and variance trends.
- Provides a monthly management report to the Board of Directors with recommendations, as appropriate, to enhance community appearance, values and promote harmony among residents.
- Monitors compliance with Rules and Regulations and shall implement procedures for handling violations. Acts as liaison with counsel if legal action is required and record keeper of information for the association.
- Provides a prioritized Action List to focus on all projects/duties within the community and the assigned task holder.
- Prepares the Annual Budget and coordination of Board Meetings.
- Maintains a professional relationship with the Board of Directors and homeowners, whose requests for services shall be received and recorded so that requests can be acted upon expeditiously.
- Communication and interactions with the community members:
- Shares community activities and important need to know information about the community.
- Communicates to the community ideas to help it prepare and cope with weather related events.
- Assists with hurricane preparation and implementation of preparedness protocol as designed and approved.
- Maintain association’s website.
Skills/Experience Required:
- CAM License in the state of Florida
- High school diploma required and an Associates degree with concentration in business preferred, or equivalent combination of education and experience.
- Two (2) to three (3) years, of CAM or related business experience, or more depending on the community, are required.
- Outstanding customer service, communication and interpersonal skills required.
- Strong interpersonal skills along with solid written and verbal communication skills.
- Competent technology skills specifically with Microsoft suite and Property Ware.
- Multiple language fluency is desirable and may be required depending on the community’s needs.
HomeRiver Group is an Equal Opportunity Employer
Already one of the largest SFR property management platforms in the United States, HomeRiver continues to grow through acquisitions (of regional operators in new markets and customer contract portfolios in existing markets) as well as organically. By consolidating local operators in the fragmented property management sector and investing in best-in-class capabilities, HomeRiver seeks to deliver a new standard of service to both customers and tenants, while creating significant value for its investors.
