Reach Your Peak at Vail Resorts. You’re someone who pushes boundaries and challenges the status quo. You’re brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world’s 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Community Association Property Manager: Level II
Keystone Resort Property Management is the premier property management company in Keystone Resort, providing comprehensive management services to homeowner associations as well as individual homeowners renting their units on a short term basis. The Community Association Property Manager (PM II) focuses on the management of a portfolio of homeowner associations in Keystone Resort. Working at the direction of and in partnership with the Executive Boards of these communities, the PM II will oversee the community operations across multiple buildings, including approximately 255 units (residential and commercial), and common elements such as lawns, roofs, elevators, garages, corridors, pools and hot tubs. The Community Association Manager works closely with the Vacation Home Property Manager in the portfolio to deliver Vail Resorts mission of Experience of a Lifetime to homeowners, guests and commercial tenants. Success in this position requires strong financial acumen, well-maintained properties and satisfied boards, homeowners and guests. No two days look the same in community association management.
Duties include but are not limited to:
- Budgeting, financial analysis, capital planning, contractor/vendor coordination and property inspections.
- Task and project tracking, follow through and progress reporting to key stakeholders.
- Building and maintaining relationships with homeowners.
- Providing exceptional service to boards, homeowners and guests. Quickly addressing feedback in a professional and complete manner.
- Coordinating and facilitating executive board meetings, annual members’ meetings and special meetings.
- Interviewing, hiring, training and coaching on-property staff, both management and front line.
Job Requirements:
- Proven experience in and passion for service.
- Minimum five years of experience in property management or community association management is required, preferably in a resort setting managing a portfolio of multiple communities.
- Exemplary verbal and written communication skills in English. Ability to read, comprehend and write complex correspondence and effectively communicate with guests and homeowners using diplomacy and tact required. Ability to communicate in Spanish a plus.
- Familiarity with maintenance and building systems associated with large conodmium complexes.
- Colorado CAM (community association manager) license is required, or candidate must be able to obtain liscense within the first six months on the job. This process includes fingerprinting with the Colorado Bureau of Investigation and a background check.
- CMCA, AMS or PCAM certification is strongly preferred.
- Bachelor’s degree strongly preferred.
- Proficient with Microsoft Office applications – Excel, Word, Outlook, Access.
- Able to lift up to 30 lbs and stand for long periods of time.
- Valid driver’s license required.
- Flexible schedule including weekends, nights and holidays
Were looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service, and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and vast options for adventure and exploring, you can join a community who loves where they live and love what they do. Keystone will be your home away from home, with its warmth, friendliness and unequaled eye for detail. Come join our team where A Mountain of Possibilities awaits. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 164787
