Job Description
Our mission at ICON Management is to consistently anticipate and exceed our customers’ expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism. We seek to make a meaningful contribution to the well-being of our community and our associates.
JOB TITLE: Community Association & Lifestyle Manager
Reports to: Regional General Manager
Position Summary
Works directly with the Board of Directors and Developer to ensure the successful operation of the Community. Development and implementation of social programs, and activities designed to meet the needs of the members. Executes the essential function of CAM/Property Manager responsibilities when on duty.
Essential Job Functions:
· Directs and coordinates the activities of staff, contract personnel and assures effective orientation and training.
· Conducts tours for prospective community members and assists with new home owner orientations.
· Promotes club activities through various types of media such as websites, newsletters, and emails in coordination with the corporate Communications Director.
· Assists in the development of social activities/flyers and calendars for the club.
· Investigates complaints, disturbances and violations and resolves problems in accordance with management rules and regulations.
· Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance with the community House Man.
· Solicit and analyze bids from contractors for overall repairs, renovations, and maintenance.
· Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
· Collection of monthly assessments, fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses in coordination the Community Accountant.
· Prepare detailed budgets and financial reports for monthly and annual budgets for Club and F&B operations.
· Confer regularly with community association members to ensure their needs are being met.
· Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors
· Performs daily cash reconciliation.
· Ensures that all safety, sanitation, and other standards are consistently met.
· Assist with Staff recruiting, hiring and scheduling.
· Coordinates with the Regional General Manager and Corporate Food & Beverage Director in the planning and development of menus for events and F&B Outlet promotion.
· Consults with the Regional Director, Corporate Food & Beverage Director to assure the highest level of member satisfaction with both Association/Community affairs and F&B and Lifestyle outlets.
· Highly visible to guests and patrons of the community.
*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require an accommodation.
Education/Certificates/Licenses/Training
High School Diploma required,
Bachelor’s Degree preferred.
Must have an active and current CAM License
Experience/Background/Knowledge
Previous Property Management experience requested but not required for exceptional candidate. Must have working knowledge of Florida Statues as it relates to HOAs, CDDs, etc. Previous management experience in the food and beverage industry preferred. Knowledge of fine dining preferred. Proven leadership experience is required
Skills
Ability to communicate effectively with managers, residents, guests and employees in one-on-one and small group situations in a fast paced environment. Ability to motivate and develop employees.
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Job Type: Full-time
Pay: Up to $100,000.00 per hour
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
Experience:
- Microsoft Office: 5 years (Required)
- CAM: 2 years (Required)
- Lifestyle/Amenity Management: 2 years (Preferred)
- Management: 3 years (Required)
- Vendor Relations: 3 years (Preferred)
- Budget Management: 3 years (Required)
License:
- CAM (Required)
Additional Compensation:
- Bonuses
This Company Describes Its Culture as:
- Team-oriented — cooperative and collaborative
Schedule:
- Monday to Friday
- Weekends required
Work Remotely:
- No
