ARCHITECTURAL CONTROL: Provide community compliance oversight in the areas of design guidelines, Architectural Review/Control process& management, general community housekeeping, policies and procedures and applicable document management. Generally will be working with our builders, their architects and internal teams.
- Develop and implement necessary tools as needed.
- Serve as the sole lead of the architectural review boards.
- Manage and direct design review. (Floorplans, elevations etc.)
- Monitor builder compliance with guidelines.
- Manage the new construction submittal process.
- Create and manage the post construction inspections including follow-up with builder teams
- Frequent field inspections
- Coordination with Construction managers
- Update lot status software on regular intervals
- Review and process all homeowner modification/ARC submittals.
- Work with management company
BUILDER LIASON: Act as primary liaison between Newland operations team and builder development/sales team to ensure compliance with contractual obligations in relation to design and construction guidelines and other community related policies and procedures.
- Communicate and follow up with the appropriate Builder contacts to create a one- on-one relationship for problem solving.
HOMEOWNER& HOMEOWNER ASSOCIATION: Serve as liaison between homeowners, Community Management Companies, the HOA’s and the development team to improve operations and communications to foster and protect the community brand.
- Serve as primary resident contact when developer related issues arise.
- Serve as a member of HOA and CDD Boards.
- Coordinate with property management entities regularly on issues pertaining to community maintenance, amenity operations, HOA communication and operational issues, and general developer operations impacting property management efforts.
- Work with on-site teams and marketing to understand the wants and needs of the residents.
- Coordinate with Community Managers to manage the community’s intranet and various resident communication outlets.
- Maintain detailed log of resident issues and related communication and actions through resolution.
- Assist with managing all aspects of the HOA from start to turnover including such things as on-going covenants maintenance, guideline review, budgets, contracts, committees, and property management from developer to association.
- Review and approve all homeowner modification requests per community design guidelines.
OPERATIONS:Collaborate on a regular basis with members of the operations team.
- Draft and coordinate mailing of any Developer Update Newsletters to residents (if applicable)
- Attend builder, industry and community meetings as directed by the VP of Operations.
- Other ad hoc duties as directed by the Operations team or SVP.
Knowledge/Skills/Abilities:
- Highly effective communication and interpersonal skills. Strong Administrative and Computer Skills.
- Demonstrated ability to use standard software applications (e.g. Windows, Microsoft Office Suite, Microsoft Project, on-line database applications, internet).
- Responsible-must be able to prioritize and solve problems independently.
- Ability to organize and multi-task efficiently.
- Positive attitude and the desire to work in a team environment.
- Current Notary status or willingness to acquire and maintain status.
- Knowledge and/or familiarity with land development and homebuilding industry.
- Ability to lift signs/boxes up to 20 lbs.
Minimum Educational/Experience/Hours:
- College degree preferred– preferably in Business Management, Construction Management, Communications, or Engineering.
- 3-5 years of land development, residential construction, or commercial construction related experience would be ideal.
- Property Management or Home Owner Management experience is a plus.
- Some local travel required.
- Position will support more than one project and will require the ability to conduct work in an office environment as well as construction site locations.
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