$15 an hour
Part-time
Desired:Time Management

My team is all about helping people become stronger, smarter, healthier and overall more satisfied human beings on paths to fulfilling their potentials. While making these types of massive changes are not easy, it is often quite simple and it is our life’s mission to help people get there.

Whether it’s one of my five best selling books on fitness, my viral “in your face” motivational speeches or my business coaching programs, I know what it takes to get people where they want to be. So as long as people are willing to get in the car, we’ll provide the GPS to whatever goal they have.

If this sounds like the energy you operate from in life and you want to be a part of a team that goes ALL in on helping others win in every part of life then we’d love to hear from you. Submit an application if we feel that you’re a good fit for the team we will get back to you with the next steps in our hiring process.

Brandon Carter

www.brandoncarter.com

Role: Participating in communication between members in our Facebook groups, business or fitness related to providing support, answer questions and post content.

Results:

  • Community Managers are expected to maintain a 1hr minimum response time to any community member inquiries during their given scheduled shifts.
  • Lead Generation activities are required to maintain a KPI of 0.5 leads generated per hour worked. The role is paid an hourly wage regardless of performance.
  • An average of 100 Phone Burner dials per working day with an average of 20 answers.

Responsibilities:

  • Engaging with members of the Facebook community to keep engagement levels high.
  • Answering any questions sent via direct message or in the main discussion feed as per guidelines given by leadership.
  • Answering email inquiries and directing clients to proper resources and/or products accordingly.
  • Customer service calls to individuals who have viewed our website.
  • Interacting with new clients during on-boarding and check-in calls using a pre-defined process and checklist to ensure each client has a positive user experience.
  • Engaging in the specified lead generation strategy on all required social media platforms.
  • Keeping a detailed log of potential clients and performance.
  • Providing insightful feedback on audience behavior to continually improve the process and implement new ideas effectively and efficiently as per the direction of leadership.

Requirements:

  • High level of experience with Facebook group management
  • Minimum 1-year experience in a customer service related role is required
  • Experience in the fitness and/or online coaching industry is preferred but not mandatory
  • Understanding of the Keto diet is preferred
  • Must have strong communication skills
  • Must have strong time management and prioritization skills
  • Must have flexible availability to work on weekends, evenings, and mornings

Job Type: Part-time

Salary: $15.00 /hour

Experience:

  • Fitness Coaching: 1 year (Preferred)

Work authorization: