Grand Reserve, Tampa, FL, US
Requisition ID: 1156
Role Overview
As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This property contains 390 units and the staff is comprised of a Community Manager, Assistant Community Manager, Leasing Manager, 2 Leasing Specialists, a Service Manager, 2 Service Technicians and a Porter.
Most Important Responsibilities
- Maintains the revenue, expenses, physical and economical occupancy in accordance to the budget and projections.
- Respond to any potential housing violations and liability concerns with regard to the property.
- Manages property inspections in accordance with CRC requirements.
- Successfully manage renewals for resident retention goals.
- Assist with coaching and developing all team members.
- Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
- Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
- Delinquency management.
- Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion, especially during high volume turnover periods.
- Strong organizational, multi-tasking and problem-solving skills.
- Overseeing large capital projects and communicating between multiple departments.
Most Important Qualifications
- Minimum of 5 years industry experience and leading a team of at least 5 employees.
- Demonstrated ability to train and coach team members.
- NALP or CAM certification preferred.
- Ability to effectively write reports and business correspondence.
- Knowledge of federal, state and local laws, regulations concerning the multi-family industry, fair housing requirements, and employee safety.
- Demonstrated ability to independently handle resident issues.
- Organization skills, strong follow up, attention to detail and ability to multitask.
