Compensation
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
A Property Management is seeking a qualified, motivated, and experienced Community Manager to oversee the day-to-day operations of large, multi-site student living housing community located in Fort Lauderdale, FL. The ideal candidate will have prior property management experience, displays excellent critical thinking skills, has knowledge of student housing marketing best practices, and is proficient in the use of computers, computer systems, and upper-level reporting. Additional characteristics desired are energetic, fast learner, ability to multi-task, strong written and verbal communication skills, capacity to adapt to changing market conditions, and excellent customer service and leadership skills.
This position is the management person on-site who is responsible for ensuring the efficient operation of the community in consultation with the Regional Manager (RM). The Community Manager is responsible for the overall management of the site including administration, leasing and marketing, fiscal management, and staff supervision.
Primary responsibilities include but are not limited to the following:
- Administrative duties:
- Interview and hire all community employees;
- Prepare the community’s operating budget;
- Generate various reports, i.e., Company-required reports, owner requested information etc., in a timely and accurate manner;
- Maintain and submit accurate payroll records.
- Leasing and marketing duties:
- Perform market surveys and have awareness of market conditions to develop and administer a marketing plan for the community which may include shopping competitive properties;
- Ensure adherence to Company policy on delinquent rents and other non-compliant lease violations including the processing of evictions in accordance with Federal, State, and local laws;
- Have thorough knowledge of lease terms, and specifications;
- Have thorough knowledge of the application procedure, screening process, and policies regarding rentals, including being fully informed on the current rental rates, sizes, locations and all amenities of the community;
- Design, implement, and maintain a resident retention program: i.e. newsletter, resident referral program or social activities;
- Responsible for lease renewal and recertification procedures;
- Ensure that all resident and community files are properly maintained.
- Supervisory responsibilities:
- Have thorough knowledge of and implement and enforce all policies and procedures of the Company, ensuring through constant supervision and review that all personnel are operating within those regulations;
- Oversee the leasing of the community, ensuring through supervision that all sales techniques and methods required by the management company and fair housing standards are being used effectively and in a professional manner;
- Ensure that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner;
- Oversee the collection of all monies on-site, including daily bank deposits and records;
- Be knowledgeable in and comply with all local, state and federal regulations governing the community including landlord/tenant regulations;
- Counsel, discipline, and provide performance evaluations for employees.
- Facilities management responsibilities:
- Be responsible for community contracts and suppliers as well as their goods and services;
- Complete daily physical inspections of the community and direct the Maintenance Supervisor to the units that need to be tended to for assigned properties.
EDUCATION, EXPERIENCE AND* SKILLS*: High school diploma or general education degree (GED); or two or more years related experience and/or training; or equivalent combinations of education and experience. Some college education is preferred. The Certified Apartment Manager (CAM) certification is highly recommended for this position.