Waypoint Management is growing! We are looking exclusively for top talent who can orchestrate legendary service stories for our residents. We have a terrific career opportunity for a Community Manager to join our team of talented property professionals.
As the Community Manager, you epitomize our mission to provide referral-worthy living experiences for the communities we serve. You have an “owner’s mindset” and are empowered to drive your property to its fullest potential. You will be passionate about leading and developing a team and will model our standard of being the best in our industry.
What you can expect to do in this role…
- Operations Management –You will oversee all phases of the prospect/resident lifecycle including addressing and solutioning resident concerns, risk management, property repairs, resident disputes and renewal offers. You will foster a positive, pro-active and collaborative relationship with vendors, suppliers, other communities and associated agencies. You will cultivate a strong and inclusive partnership with your onsite team and ensure all back and front of the house operations run seamlessly and with a laser focus on excellence.
- Talent Development – You will be a strong recruiter, coach and leader of a high-performing team of leasing and maintenance professionals that consistently exceed business goals and objectives. You will actively network with industry talent to cultivate a strong bench of potential future candidates. You will galvanize your team to follow your lead and you will do it with a sense of purpose, fun and enthusiasm.
- Financial Management- You will maximize your property’s financial performance through effective collections and revenue growth strategies, expense management and resident retention programs. You will be an active participant in the annual budgeting process and management of capital expenditure plans. You will ensure all performance and financial reporting is delivered timely and accurately and will be a vibrant communicator of solutions that help drive better property performance.
- Marketing- You will work with your team to create, embrace and execute strategic marketing plans to attract and retain residents. You’ll maintain in depth knowledge of your local rental market and economic factors affecting occupancy and leasing and regularly shop other properties within your submarket to maintain up-to-date knowledge of competition.
What you can bring to Waypoint…
- Must have 2 to 3 years experience in LIHTC
- Minimum 3+ years of experience as a residential community/property manager
- Demonstrated history of strong supervisory leadership
- Keen ability to prioritize and plan work activities
- Adept problem solver, skilled at conflict resolution
- Strong financial acumen
- Knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software.
- Strong proficiency in Yardi
Company Overview:
Waypoint Residential, LLC (“Waypoint”) is a vertically integrated real estate investment firm specializing in rental housing. Waypoint acquires and develops conventional multifamily, student housing and senior housing properties throughout the United States. The company’s office locations include Atlanta, Boca Raton, Chicago, Dallas, Denver and Stamford. Founded in 2011, Waypoint’s investment activity totals approximately $3.0 billion across more than 22,000 units.
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