Job details
Salary From $45,000 a year
Job Type Full-time
Number of hires for this role 1
Qualifications
- Property management: 3 years (Required)
- High school or equivalent (Preferred)
- Driver’s License (Preferred)
- US work authorization (Preferred)
BenefitsPulled from the full job description
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Employee discount
Life insurance
Full Job Description
Community Manager
Position Description
Overall responsibilities include ensuring their apartment community achieves maximum pre-determined marketing results. Implement company policies in leasing, accounting, maintenance, resident relations and management reports. Has authority and responsibility to perform the functions and tasks described in the job description.
TEAM MANAGEMENT:
- Hires, trains, coaches and counsels all on-site personnel with the assistance of the Director of Human Resources and Regional Manager. Directly responsible for overall supervision of entire team including both office and maintenance.
- Reviews and conducts all interviews and with approval of Regional Manager, sends all pre-hire paperwork including employment application, signed background check consent form and a copy of the applicant’s social security card and photo id to Director of Human Resources for processing and hire approval.
- Reviews, approves and submits all bi-weekly payroll.
- Reviews all bonuses monthly and provides to Regional Manager in a timely manner for approval and then enters in payroll system.
- Review Grace Hill course assignments monthly and ensure team is completing courses in a timely manner as assigned.
- Ensure safety classes are conducted monthly and team is adhering to all safety and OSHA requirements.
- Adhere to and follow all Workmans’ Comp claim policies including submission of all forms in a timely manner.
FINANCIAL PERFORMANCE:
- Collection of all budgeted income
- Maximize gross rent potential by raising market rents as much as possible through analysis of competitive market, availability and pending renewals.
- Minimize vacancy loss by ensuring all apartments are market ready as quickly as possible and apartments are not held vacant more than 10 days.
- Maximize renewal rent increases by analyzing occupancy trends, current and potential exposure as well as current market rates as compared to in place rates
- Minimize delinquent rental losses by performing consistent daily and weekly collection attempts in accordance with state and federal guidelines. If community has a Bookkeeper or Assistant Manager that oversees collections, the CM should meet with them throughout the week to review status of collections.
- Maximize other and miscellaneous income by ensuring all required fees are charged and collected.
- Act as the custodian for petty cash including dispensing of cash for validated receipts. Petty cash must be reconciled monthly and submitted for reimbursement to accounting.
- Review expense budget and projections weekly to ensure community is on target achieve budgeted goals.
- Enter and review all purchase orders prior to approving any order.
- Ensure that proper G/L codes are utilized when entering purchase orders.
- Review, enter and approve all AP consistently so invoices are paid in a timely manner.
- When completing major projects as budgeted, prepare a scope of work and obtain bids from 3 vendors according to said scope of work. Prepare bid comparison form and submit to Regional Manager for approval.
- Review G/L weekly to ensure all invoices were properly coded and correct any coding errors immediately. If an invoice was previously approved but requires a correction, submit requested correction to Regional Manager or CFO as needed.
- Review Income Statement weekly to ensure all invoices for monthly services have been submitted for payment. It is your responsibility to contact vendors if you have not received any invoices.
- Accruals should be submitted prior to month-end for any invoices not received prior to close-out. Review each G/L category on Income Statement as well as any open purchase orders and completed Accruals Form and send to CFO on or before the 1stof each month.
- Review Preliminary Financial Statements upon receipt to ensure all reclasses and accruals were properly documented.
- Prepare detailed Variance Report as required and submit in a timely manner.
OTHER COMMUNITY PERFORMANCE FACTORS
- Complete Fair Housing course annually via Grace Hill.
- Ensure all team members have completed Fair Housing Grace Hill training annually and that all Fair Housing requirements and laws are being adhered to by entire team in all facets of their job.
- Perform all leasing functions as needed
- Review all rental applications to ensure applicants meet all rental criteria requirements.
- Review all move-in files for accuracy including a copy of active renters’ insurance and a completed Pet Interview Approval Form if resident has a dog.
- Walk all market ready apartment homes to ensure they meet Starka’s standards.
- Market all vacancies accordingly by ensuring Craigslist Ads are posted daily and all internet advertising is up to date and appealing
- Ensure leasing team is entering all traffic in management software system in a timely manner and following up with each prospective resident consistently to increase closing ratios.
- Perform weekly and monthly site inspections to ensure community is clean, green and meets or exceeds company standards for curb appeal.
- Buildings and grounds should be inspected regularly for any deficiencies or safety hazards and proposals should be obtained to rectify situation immediately. Notify Regional Manager of any deficiencies immediately.
- Prepare and submit Incident Reports in a timely manner including providing all required information as outlined on reporting forms.
- Meet with residents as needed to ensure exceptional customer service at all times
JOB REQUIREMENTS
- Valid driver’s license and dependable transportation
- Ability to analyze and interpret numerical and financial data
- Ability to handle stressful situations in a calm demeanor in order to diffuse and resolve any situation that may arise.
- Ability to operate all office equipment including a telephone system, computer system, copier, scanner, fax machine etc.
- Ability to utilize and demonstrate reasonable understanding of all computer software programs including but not limited to Microsoft Office, Outlook, Excel, internet web browsers as well as any management software programs in use.
- Ability to lead a team without prejudice understanding that as a leader, it is always your responsibility to maintain a professional relationship with your subordinates.
- Ability to operate a vehicle to perform company business.
- Ability to work varying job schedule including evenings and weekends is required or necessary to complete assigned job duties.
- Job is intermittently sedentary but requires mobility a daily basis including the ability to climb stairs
- Ability to work in office setting but will have daily exposure to outdoor environments including heat, cold, rain or any other weather conditions.
- Ability to use repetitive motion of hands, wrists and fingers while utilizing computers or writing as needed.
- Must have normal range of vision to complete required paperwork, operations of a computer or any equipment such as a golf cart.
- Must have normal range of hearing and speech to communicate with others on the phone or in person on a regular basis.
This job description is inclusive of but not limited to the job specifications contained herein.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- New Port Richey, FL 34655: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Property management: 3 years (Required)
License/Certification:
- Driver’s License (Preferred)
Work Location: One location
