Community Manager
At Tzadik Management we are a growing real estate and property management company seeking dynamic individuals who are looking to grow in the real estate industry. At Tzadik our mission is to REDEFINE our stakeholder’s experience. At Tzadik we live by our Core Values. We Keep Each Other Informed We Succeed Together We Are Financially Responsible We Build Lasting Relationships We Never Stop Growing We Make It Happen We Make a Difference Come grow with us!
Mission:
Fully accountable for all day to day property operations, overseeing and enhancing the value of the property and is actively involved in all functions that directly impact occupancy and the physical property.
Accountabilities:
- Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
- Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
- Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
- Ensure property is rented to fullest capacity.
- Utilize marketing strategies to secure prospective residents.
- Confirm that leasing staff techniques are effective in obtaining closing.
- Confirm that leasing staff gather information about market competition in the area and file.
- Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Develop and/or implement resident retention programs (i.e. resident functions, special promotions, monthly newsletters, etc.).
- Ensure distribution of all company or community-issued notices (i.e. bad weather, emergency, etc.).
- Consistently implement policies of the community.
- Represent the company in a professional manner at all the times.
- Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
- Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
- Plan weekly/daily office staff schedules and assignments.
- Coordinate maintenance schedule and assignments with Maintenance Supervisor.
- Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
- Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
- Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
- Other duties as assigned.
Critical Success Factors:
- Passion – for the company’s mission.
- Positive- Can-do attitude with a commitment to excellence.
- Goal Oriented – naturally motivated to reach goals.
- Leadership – easily move others to action by coaching, planning, motivating, organizing, and controlling work being done.
- Detail Orientation
- Resource Management
- Negotiation Skills
- Customer service oriented- strong organizational skills.
- Interpersonal/Communication Skills – an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives.
- Maturity – Able to operate independently and as a member of the team
- Professional – unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior.
- Goal Oriented – naturally motivated to reach goals.
Qualifications
Education, Training and Qualifications
- Minimum 5 years as a property manager with experience in C and D properties.
- Proven experience in improving financial performance of property including collections, occupancy, retention.
- Experience overseeing maintenance staff.
- Microsoft office proficiency is required.
- Experience with any property management software (i.e AppFolio, Yardi, MRI, etc.) is required.
- LCAM/CAM certification is preferred.
- B.A in Business or related field is desired.
- Available to work a flexible schedule including evenings and weekends as needed.
- Ability to drive for leasing purposes with a valid driver’s license may be required.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
*Tzadik is a Drug-Free Workplace*
