Who We Are:
Coastal Ridge Real Estate is an entrepreneurial-spirited multifamily real estate investment firm with offices located in Columbus, Ohio and Santa Monica, California and apartment communities throughout the United States. Founded in 2013, our growing team of over 450 associates specialize in the acquisition, development, asset management, and property management of multifamily real estate. To date, Coastal Ridge’s portfolio includes more than $1.8+ billion in assets in the student housing, conventional housing, and active adult multifamily sectors. Our track record has demonstrated the firm’s ability to achieve our investor’s goals. We implement a consistent strategy anchored by steadfast investment rationale and a progressive and systematic operating platform. Coastal Ridge was honored in 2015, 2016, 2017, and 2018 as one of the Inc. 5000 Fastest-Growing Private Companies in the U.S. and was also among Columbus Business First’s 50 fastest growing companies in Central Ohio for the past three years.
Where You’ll Work:
This 1,067-bed purpose-built student housing community services the students of the University of South Florida, and is located just north of campus. Campus Lodge features a unique combination of lodge-themed style and student-focused design and offers one of the best values in the market. Residents enjoy community and apartment amenities including an on-site nature reserve, lagoon-style pool, chalet-style clubhouse, queen-sized beds, and large laundry rooms.
What You’ll Do:
As a Community Turn Assistant, you’ll complete a variety of tasks in preparation of apartment turn season for our college apartment communities. You’ll offer support to our leasing and maintenance teams to ensure our residents have the best possible experience living in our communities.
Your Responsibilities:
- Provide support and assistance to all customer service efforts at the community, including providing exceptional service to current, future, and past residents.
- Assist in the turnover process in all units, which includes assisting residents with moving in and out of their units, cleaning units, moving furniture, etc.
- Assist in maintaining cleanliness and maintenance of all interior and exterior areas of the property and proactively communicate any problems to the appropriate party. Examples of duties include:
- Picking up trash on the grounds
- Watering flowers, plants, and shrubs
- Swimming pool maintenance/cleaning
- Sweepings, blowing, or pressure washing breezeways, parking lots, and common areas
- Assist with office duties such as greeting prospects and residents, compiling move in packets, organizing keys, and other general administrative duties.
- Assist with basic maintenance work orders such as replacing light bulbs or blinds within a unit.
- Completes other tasks as directed and assigned.
Who You Are:
- A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
- Customer service driven. You understand that our residents are the lifeblood of our company. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in completing quality work and providing top-notch service. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
- A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- A detail oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it’s done right.
Required Qualifications:
- High school diploma or equivalent.
- Ability to read and write English fluently.
- Basic computer skills required.
- Must be able to frequently walk and occasionally stoop, kneel, crouch or crawl. Must be able to lift/move loads up to 50lbs.
What We Offer:
As a Student Housing Turn Assistant, you’ll receive a competitive hourly wage. This is a temporary, non-exempt position, reporting to the Property Manager. Little to no travel is expected in this position.
