Job details
Salary $10.50 – $11.50 an hour
Job Type Part-time
Number of hires for this role1
Qualifications
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred)
Full Job Description
JOB SUMMARY:
Looking for an individual who can work Friday and Saturday afternoons and all day on Sunday in an Assisted Living Facility. Under general supervision, performs a variety of duties including answer the phone professionally, taking messages and forwarding calls to the appropriate extension. Greets guests in a positive manner, monitors front door, assists with general clerical duties and provide information to residents and visitors.
Essential functions:
- Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Distributes written communication, accepts and signs for deliveries (mail, prescriptions etc.).
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Possess experience with MS Office, including Word, Excel and Outlook
2. Is able to assist residents, including those with developmental limitation and chronically ill individuals of all ages.
3. Is tactful, pleasant, professional and friendly approach in dealing with residents, staff, volunteers, guests, and individuals within the community.
4. Must be punctual and dependable
5. Maintains a professional appearance, be organized and self-motivated.
6. Is able to maintain confidential information of residents and business matters.
EDUCATION AND EXPERIENCE:
A high school diploma or equivalent is required. At least 1 year of reception/secretarial/clerical is strongly preferred. Related education and/or experience may qualify.
PHYSICAL REQUIREMENTS:
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, talk or hear, taste or smell; occasionally required to reach with hands and arms.
The employee must occasionally lift up to 50 pounds and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Job Type: Part-time
Pay: $10.50 – $11.50 per hour
Schedule:
- Weekends
COVID-19 considerations:
Employees have their temperature checked daily. Employees will be provided masks and any other PPE that might be needed.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Typical start time:
- 3PM
Typical end time:
- 8PM
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Autonomous/Independent — enjoys working with little direction
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
