Urgently hiring
Job details
Job Type Full-time
Number of hires for this role2 to 4
Qualifications
- Associate (Required)
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Full Job Description
GENERAL SUMMARY:
The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
PRINCIPLE DUTIES:
Essential Job Duties:
1. Provide on-going switchboard/telephone coverage.
2. Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
3. Distribute packages, business mail and magazines.
4. Maintain visitor sign-in logs.
5. Monitor closed circuit security TV cameras and fire alarm board (where applicable).
6. Maintain security for admittance to all entries accessible to public.
7. Prepare maintenance work orders as requested by residents and staff.
8. Prepare correspondence, memo, and other documents. 9. Responsible for data entry of general resident information using computer software system.
Other Duties:
1. Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
2. Attends in-service training and education sessions, as assigned.
3. Performs specific work duties and responsibilities as assigned by supervisor.
QUALIFICATIONS:
1. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
2. Typing and experience with Microsoft Office software.
3. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
HOSPITALITY FOCUS:
Freedom Square of Seminole fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Job Type: Full-time
Schedule:
- 8 hour shift
Education:
- Associate (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Company’s website:
Work Remotely:
- No
