If you’ve ever wanted to be part of an innovative business, on the cutting edge of developing and evolving the shopping experience for customers, this is your chance! And if you are looking for a career in the shopping center industry our Coordinator role is the perfect way for you to start that career!
The Coordinator position is a property group employee who reports to the General Manager, responsible for liaising with multiple sales departments and coordinating the respective sales in the center. Strong administrative and organizational skills are required to see deals from the form of a paper contract to a physical activation of mall leasing or advertising.
Administrative
o Prepare Leasing packages
o Send out Introductory Packets
o Submit for Background checks for Mall Retail clients
o Specialty Leasing Tenant File Management, including required documents
o Maintain center move in/move out calendar
o Send Mall Retail Default Notices and communicate cure
o Prepare and submit amendments for approval
o Maintain inventory log in Salesforce and ensure no overlapping of deals
Accounting
o Reconciliation of Billing
o Rent Roll Verification
- Mall Retail Accounts Receivable (specific to Specialty Leasing only)
- Miscellaneous Charges/Billings
- Track and send fines/late fee notices
Operational
o Regularly walk the center to insure all Visual Merchandising standards and Operational requirements are met at all times.
o Coordinate move in and move out schedules and requirements with new tenant and mall staff.
o Effectively communicate with mall teams including Management, Security, Maintenance and Housekeeping
o Adhere and ensure new set up photo documentation process
o Liaison with external service providers/vendors, i.e. visual merchandiser, sign company, electricians, etc.
o Attend all appropriate center meetings and share upcoming activations and retailer openings during Staff Meetings on behalf of the sales team.
o Client Liaison for exhibits and shows
Reporting
o Salesforce data management
Sales
o Qualify incoming prospective clients, via phone or walk-in
o Show common area, activation locations and in-line spaces to potential clients
o Be aware and up to date on all perm leasing and marketing activity to share to prospective retailers.
o Basic knowledge of the Specialty Leasing and Brand Ventures inventory, center sales by category and key center facts.
System Applications/ Discipline Knowledge
o Salesforce
o Accesspoint
o All new systems adopted by Brand Ventures and Specialty Leasing
o Basic understanding of the Specialty Leasing and Brand Ventures lease, tenancy and agreement documents
SKILL REQUIREMENTS:
- Good process management skills: knows how to organize an efficient work flow; can simplify complex processes and manage from start to finish
- Good problem solving skills: Excellent and honest analysis and looks beyond the obvious and doesn’t stop at the first answers
- Good priority setting skills: Can quickly sense what will help or hinder accomplishing a goal
- Good planning skills: Scopes out length and difficulty of tasks and projects; anticipates and adjusts for problems and roadblocks
- Good customer focus skills: Is dedicated to meeting the expectations and requirements of internal and external customers
- Good composure skills: Is cool under pressure; does not become defensive or irritated when times are tough
- Good organizational skills. Can orchestrate multiple activities at once to accomplish a goal and provide thorough follow-through.
QUALIFICATIONS:
- Minimum of a high school education or GED equivalent. Bachelor’s degree preferred
- One year in a coordinator capacity supporting multiple managers
- Previous experience in a sales environment preferred
Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience and skills. We offer a collaborative, innovative, achievement focused culture with unique opportunities for growth in a global company and we evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job : Other
Primary Location : United States-Florida-Tampa Metro Area
