Qualifications
- University degree preferred
- 2+ years of administrative experience in a professional services environment required
- Specific experience in catering or security a plus
- Confident, poised, professional demeanor both in person and on the phone
- Extremely strong customer-service orientation; desire to consistently deliver great service
- Ability to lift heavy packages/items/furniture (minimum 35 lbs.)
- Flexibility to work overtime as needed and with minimal notice
- Teamwork mindset; desire to collaborate with colleagues and stay in constant communication
- Outstanding administrative and organizational skills with ability to multitask
- Willingness to take initiative and use problem solving techniques
- Ability to effectively manage shifting deadlines and priorities
- Multi-faceted problem solver who demonstrates an energetic and dynamic approach; experience working in a collaborative team environment
- Familiarity with MS Office including Outlook and PowerPoint. Expertise in Excel a plus.
- Technical knowledge of office machines and equipment
Who You’ll Work With
You’ll work in our Tampa Service Center (TSC) located in St. Petersburg, FL.
The TSC opened in May 2010 to provide Executive Assistant and HR support to North America. The TSC has expanded to become a hub for North American Finance and is home to 750+ colleagues supporting administration, recruiting, analytics, design, learning, benefits and many other roles.
What You’ll Do
You will be a key member of our Site Services team and will be responsible for ensuring professional, high-quality, customer-focused support to colleagues and visitors of the TSC at all times.
In this role you will drive an array of activities that contribute to the functionality and upkeep of the office. These activities include coordination of the physical space, maintaining overall site cleanliness, greeting and assisting guests/vendors, providing and maintaining supply inventories, assisting with cleaning and stocking kitchens, and facility issues. You will be key to support duplicating services, as well as overseeing shipping and delivery of mail and packages.
Your day-to-day responsibilities will be varied and diverse. This includes new hire desk assignments, quality checks on facilities (e.g., kitchen, conference rooms, restrooms), and assisting in site level communications via bulletin boards and plasma screens. This role is customer-service focused, and you will greet all visitors, prepare welcome kits (name tags, key cards, etc.) and book conference rooms. You will be an active participant on the office emergency response team and lead evacuation procedures. You will coordinate maintenance and repairs, and help communicate security and confidentiality requirements within office.
Additionally, you will help oversee and manage mailroom functions including processing/ sorting mail, preparing packages for shipment, and operating mailroom equipment. You will monitor and maintain the copy room and maintaining the inventory.
You will play an instrumental part in driving and coordinating continuous improvement efforts across the site. These could include varied topics including office moves, space planning, storage/inventory plans and construction projects. You will require a strong ability to lead and manage effort independently to successful completion and high-quality results.
