Job details
Job Type Full-time
Full Job Description
Summary/Objective: A Real Estate Coordinator enjoys working with people, values education and learns quickly.This person will focus on making sure our internal customers {our agents} and the office are supported, encouraged, and thriving. They will be a self-starter who is organized and willing to grow in a wide range of skills. They take ownership in helping our sales professionals grow their business using our tools, run their business more efficiently or simply provide them an encouraging word. This position supports the Market President by being their right-hand and creating a magnetic office environment. Through initial and ongoing weekly training and existing systems, our Real Estate Coordinator will be able to support the branch and it’s team in multiple ways.
- Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for greeting all customers, staff, and sales associates entering the office.Responsible for ensuring a productive office work environment.Ensures that office management and sales associates are provided with professional and rapid responses to all inquiries and requests.Provide general training to sales associates that helps to improve their use of resourcesOversee and manages the offices social media presence within the communityDirect and train marketing and educational initiatives within the office to help with overall sales growth and productivityManages and promotes trainings and office functions within the branchInputs listings to the MLS SystemHelps support our sales team with a pro-active approach on listings, pending sales and closed transactionsProcess sales contracts and sales closings (ensure all paperwork is in order; deposit checks, create a STR, etc.)Process escrow deposits and escrow check requests (ensure all paperwork is in order, checks have cleared the bank, etc.)Process month-end reports and charts
- Competencies
Collaboration Skills, ability to interact with both internal and external customers at all levelsCommunication Skills, verbal and writtenEthical ConductOrganizational Skills, ability to multi-task, prioritize, and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.Personal Effectiveness/CredibilityTechnical Capacity
- Agent Services
Office Orientation for new agentsResponsible for computer tasks, problem solve printer and copier issues, basic accounting communications, documentation, agent billing
- Management Services
Direct Manager/Broker business (including calls from the general public, other realtors, vendors, etc.) when appropriateProcess and maintain all new and existing agent filesPurchase and maintain inventory of all office materials, supplies, forms, etc…Oversee month end proceduresBack-up Systems Operator and ReceptionistCoordinate, and disseminate office calendar(s)Distribute incoming mail
- Technology
Train agents with necessities for running a successful Real Estate Business (i.e. Database compilation and set-up, Drip Campaign Set-Up)Provide technology training in-office that is specific to company or industry relative technology, tools or systems (i.e. MLS Searches, Use of a CMA tool, Transaction Management technologies)Provide agent guidance on resources and technologies needed to enhance their business which will ultimately elevate their overall experience with us as a company.
- Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear for customer communication and computer input. This is largely a sedentary role; however, some filing and movement through the office is required. This would require but is not limited to the ability to lift files, open file cabinets, and maintain office equipment.
- Position Type/Expected Hours of Work:
This is a full-time position. Business hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.Occasional evening and weekend work may be required as job duties demand.
- Work Environment/Dress Code
Dress code is office/indoor environment business attire.
- Travel
Local travel when necessary
- Preferred Education and Experience
High school diploma or equivalent1-2 years of previous General Office and/or Real Estate Office Experience
- Additional Projects and Tasks as Assigned
Must be proficient in Microsoft Office Suite (Outlook, Word, Publisher, and Excel), have a fundamental understanding of downloading & manipulating digital photos, and must have experience in utilizing an MLS system or inputting data into some type of database system(s).
- Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may be modified at any time with or without notice.
Capstone Tropical Holdings (CTH) is a full-service Real estate brokerage specializing in operating residential, commercial, and property management divisions for Berkshire Hathaway HomeServices Florida Properties Group. It has been locally owned and operated in the Tampa Bay area for more than 50 years and consistently ranks among the Top 25 companies in the Berkshire Hathaway HomeServices network. The company began as a single office in 1959 and has since grown to roughly 20 offices serving a 6-county area. Business partners Dewey Mitchell and Allen Crumbley aligned the original Tropical Realty in 1988 with the Prudential Real Estate Network which was later acquired by Berkshire Hathaway HomeServices, led by the infamous Warren Buffett. To complement our real estate services, CTH also operates Capstone Title, Preferred Lending Services and Capstone Insurance. It is the mission of CTH to Be Legendary!
All candidates must successfully pass a background check as well as a pre-employment drug screening. Capstone Tropical Holdings is an Equal Opportunity Employer
