Job details
Job Type Full-time
Number of hires for this role 1
Qualifications
- Customer Service: 1 year (Preferred)
- Microsoft Office Suite: 1 year (Preferred)
- Basic Accounting: 1 year (Preferred)
- Manipulating Digital Photos: 1 year (Preferred)
Full Job Description
Job Description:
Summary/Objective: An RE Coordinator enjoys working with people. This is someone who values education and learns quickly.
They will be focused on making sure our internal customers {our agents} and the office are supported, encouraged and thriving. An RE Coordinator is a self-starter who is organized and willing to grow in a wide-range of skills. They take ownership in helping our sales professionals grow their business using our tools, run their business more efficiently or simply provide them an encouraging word. An RE Coordinator supports the Market President by being their right-hand and creating a magnetic office environment. Through initial and ongoing weekly training and existing systems, our RE Coordinator will be able to support the branch and it’s team in multiple ways.
- Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for greeting all customers, staff, and sales associates entering the office.
Responsible for ensuring a productive office work environment.
Ensures that office management and sales associates are provided with professional and rapid responses to all inquiries and requests.
Trains sales associates, helps to improve their technical skills, and encourages their professional and financial development.
Oversee and manages the offices social media presence within the community
Direct and train marketing and educational growth initiatives within the office to help with overall sales growth and productivity
Schedules trainings and office functions within the office
Utilizes systems to remain organized that allows the office, leadership and sales executives to function at their highest capacity.
- Competencies
Collaboration Skills, ability to interact with both internal and external customers at all levels
Communication Skills, verbal and written
Ethical Conduct
Organizational Skills, ability to multi-task, prioritize, and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Personal Effectiveness/Credibility
Technical Capacity
· Work Environment/Dress Code
Dress code is office/indoor environment business attire.
- Agent Services
Office Orientation for new agents
Responsible for computer tasks, problem solve printer and copier issues, accounting issues, documentation, agent billing
- Management Services
Direct Manager/Broker business (including calls from the general public, other realtors, vendors, etc.) when appropriate
Process and maintain all new and existing agent files
Purchase and maintain inventory of all office materials, supplies, forms, etc…
Collect E&O
Oversee month end procedures
Back-up Systems Operator and Receptionist
Coordinate, and disseminate office calendar(s)
Distribute incoming mail
- Accounting Services
Process sales contracts (ensure all paperwork is in order; create a STR, etc.)
Process escrow deposits and escrow check requests (ensure all paperwork is in order, checks have cleared the bank, etc.)
Process closings (deposit checks, ensure all paperwork is in order, request agent commission checks)
Process month-end reports and charts
Review office bills for management approval and send to accounting for payment
Process purchase orders and check requests
Responsible for Petty Cash (if applicable)
· Technology
Train agents and Brokers with necessities for running a successful Real Estate Business (i.e. Database compilation and set-up, Drip Campaign Set-Up)
Provide technology training in-office that is specific to company or industry relative technology, tools or systems (i.e. MLS Searches, Use of a CMA tool, Transaction Management technologies)
Provide agent guidance on resources and technologies needed to enhance their business which will ultimately elevate their overall experience with us as a company.
- Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear for customer communication and computer input. This is largely a sedentary role; however, some filing and movement through the office is required. This would require but is not limited to the ability to lift files, open file cabinets, and maintain office equipment.
- Position Type/Expected Hours of Work:
This is a full-time position. Business hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.
Occasional evening and weekend work may be required as job duties demand.
· Travel
Local travel when necessary
- Preferred Education and Experience
High school diploma or equivalent
1-2 years of previous General Office and/or Real Estate Office Experience
- Additional Projects and Tasks as Assigned
Must be proficient in Microsoft Office Suite (Outlook, Word, Publisher, and Excel), have a fundamental understanding of downloading & manipulating digital photos, and must have experience in utilizing an MLS system or inputting data into some type of database system(s).
- Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may be modified at any time with or without notice.
Capstone Tropical Holdings (CTH) is a full-service Real estate brokerage specializing in operating residential, commercial, and property management divisions for Berkshire Hathaway HomeServices Florida Properties Group. It has been locally owned and operated in the Tampa Bay area for more than 50 years and consistently ranks among the Top 25 companies in the Berkshire Hathaway HomeServices network. The company began as a single office in 1959 and has since grown to roughly 20 offices serving a 6-county area. Business partners Dewey Mitchell and Allen Crumbley aligned the original Tropical Realty in 1988 with the Prudential Real Estate Network which was later acquired by Berkshire Hathaway HomeServices, led by the infamous Warren Buffett.
To complement our real estate services, CTH also operates Capstone Title, Preferred Lending Services and Capstone Insurance. It is the mission of CTH to Be Legendary!
All candidates must successfully pass a background check as well as a pre-employment drug screening.
Capstone Tropical Holdings is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer Service: 1 year (Preferred)
- Microsoft Office Suite: 1 year (Preferred)
- MLS System: 1 year (Preferred)
- Basic Accounting: 1 year (Preferred)
- Manipulating Digital Photos: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
