Experienced Corporate Travel Consultant
We seek experienced Travel Consultants to join our team. Must have GDS experience to be considered for the position.
Responsibilities:
- Participates and completes on-line and classroom training for OTT Customer Service, complex domestic exchanges, international fare components and reservations, basic international exchanges, and Travel Incorporated technology (i.e. scripts and agent assist).
- Utilizes intermediate training curriculum to provide OTT and book reservations for clients.
- Effectively communicates reservation details and fare rules to clients (verbal and written).
- Identifies and promotes preferred vendors.
- Meets intermediate agent transaction and accuracy goals.
- Able to assist in resolving basic client issues.
- Meets OTT standards.
- Performs other duties as assigned.
Qualifications/Skills:
- High school education or equivalent. Some college preferred
- Corporate travel consultant experience required.
- Basic knowledge of world geography.
- Knowledge of GDS system required (Worldspan preferred).
- Call center experience preferred.
- Computer and technical skills required.
- Strong verbal and written communication skills
- Exceptional customer service and teamwork skills.
Additional Requirements:
- This is a remote / virtual position requiring a dedicated, distraction-free workspace
- Work location must have access to high speed internet (equipment and service provided by Travel Incorporated)
- NOTE: Hours include weekday evenings (until 8, 9 or 10 p.m. depending on assignment) AND either Saturday or Sunday shift each week.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
Travel Incorporated – An Easy Company To Do Business With
Other details
- Job Family Operations
- Pay Type Hourly
https://us61.dayforcehcm.com/CandidatePortal/en-US/travelinc/Posting/View/686?source=Indeed
