Customer Care Manager – Vacation Property Resales (Tampa)

• Responsibilites:
• Managing customer service experience, create engaged customers and facilitate customer satisfaction
• Taking ownership of customers issues and following problems through to resolution
• Setting a clear mission and deploying strategies focused towards that mission
• Keep accurate records and document customer service actions and discussions
• Analyze statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Work Experience & Skills:
• Proven working experience as a customer service manager, or assistant manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Ability to think strategically and to lead
• Education:
• BS Degree in Administration or Equivalent Work Experience

Job Type: Full-time

Salary: $37,000.00 /year

Job Location:

• Tampa, FL 33634

Required education:

• Bachelor’s

Required experience:

• Customer Service Manager: 2 years

Required language:

• English
• https://www.indeed.com/cmp/Buyatmeshare.com?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=cf3726560409b0d1

https://www.indeed.com/viewjob?jk=cf3726560409b0d1&q=Assistant+Property+Manager&l=Tampa,+FL&tk=1bobj1m3e2shtdb2&from=ja&alid=58d9c867e4b0c396c90b2c8c&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts&rgtk=1bobj1m3e2shtdb2