We are looking for a Customer Service Assistant to support our customer service operations. In this role, you will assist our customers by providing the requested information in a polite and friendly manner to maximize overall satisfaction.
You will be in charge of:
- Interacting with Beach Space customers and work whole-heartedly to satisfy their needs.
- Listening to customer grievances resolving any potential concerns peacefully; referring them to the correct staff member if necessary.
- Responding to customer requests in a courteous and timely manner
- Informing customers of service features
- Continuously improving knowledge of corporate procedures
- Engaging in dynamic customer service procedures, standards, and policies
If you have these qualifications, we would like to hear from you:
- High school diploma or equivalent
- Prior customer service experience preferred, not required
- Upbeat and outgoing personality
- Positive attitude
- Good communicator and team player
- Problem-solving and conflict resolution skills
If you think you’ll be a valuable addition to our team, send us your resume and tell us why!