OVERVIEW:
Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry and primarily serve Apartment and Multi-Family properties by providing a multitude of supplies and professional services. We are currently looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Service Representative!
The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.
This will be a full-time position, Monday- Friday from 9am-6pm and pay is $13 an hour and also includes full benefits as stated above.
- Employee must be minimum of 18 years of age.
- Employee must pass all pre-employment, background check, and drug testing.
- Employee must be familiar with the use of Microsoft Outlook, Excel and SalesPad.
- Employee must be able to perform data entry in a computer and extract information on orders and accounts.
- Employee must have good interpersonal skills and be able to effectively communicate with customers, vendors, managers, and coworkers.
- Employee must have strong process analysis and improvement skills.
- Employee must have ability to multi-task with frequent interruptions.
- Employee must have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.
- Employee must be able to work in coordination with his or her supervisor and colleagues. .
- Employee must be prepared and flexible to perform associated and related job functions that are not specifically identified in this job description.
- Employee must be fluent in reading, writing, understanding and communicating in English and Spanish.
- High School Diploma or equivalent required.
- Above average literacy and experience are required.
- Average computer literacy and experience required.
- Employee must be able to process stock orders, quotes, and returns accurately.
- Employee must work quickly to provide substitutes for items placed on backorder if requested.
- Employee must be able to process Credit Card Authorizations on open orders.
- Employee will communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
- Employee must be able to answer the phone with a clear friendly tone.
- Employee will be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
- Employee must acknowledge and answer all emails as they arrive.
- Employee will participate in Lunch and Learns and all other product knowledge opportunities.
- Employee must remained logged into queues during business hours.
- 13.00
- Hourly
- Full Time
- Medical, Dental, Vision, Long-term Disability, Short-term Disability, Life, PTO, Eligible for a 401(k) following one year of employment
- https://chadwellsupply.hirecentric.com/jobs/133352-35501.html
- https://www.indeed.com/viewjob?jk=e220b86d51fe59c2&q=property+maintenance&l=Tampa,+FL&tk=1cr4b4lc938td802&from=ja&alid=58e0924ae4b036737ddcdf24&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts&rgtk=1cr4b4lc938td802
