Job Location: Tampa, Florida,, 33626
Job Category: Customer Service
Website:
https://agents.allstate.com/michael-lapella-tampa-fl.html
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $30000.00 – $60000.00 per year
Benefits
Paid Holidays
Base Salary with Commissions
Bonus Opportunities
Weekends Off
Holidays Off
401K Plan
Career Development & Growth
Tuition Reimbursement
Hands On Training
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified time frame.
Requirements
- Insurance license a plus
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
https://dashboard.idealtraits.com/career/Michael-Lapella-Agency/15987627141IND
The agency is located in Westchase Tampa. 23 Year Agency. We help people with their home, auto, renters, life insurance & more. We are looking to grow again and looking for the best to join our team. 813-818-7707
