Customer Service Representative
Compensation
$30,000 to $35,000 Annually (plus commission)
Benefits Offered
Vision, Medical, Life, Dental, 401K
Employment Type
Full-Time
Mister Sparky, America’s On Time Electrician is seeking an experienced Customer Service Representative to join our team! You will be responsible for helping customers by scheduling services for their home or business for electrical repairs. Answering incoming calls is a large part of your job duties so previous telephone experience is a must.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about our services and offerings
- Gather Key required information and facts about the home and need
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving services
Qualifications:
- Have an outgoing, positive attitude
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Clean criminal history
- Pass a drug test
About Mister Sparky:
You are busy, and your time is valuable. So having to wait on any service contractor simply isn’t acceptable. That’s why when you call Mister Sparky We’re On Time, You’ll See, Or The Repair Is Free!
The Mister Sparky on-time guarantee is one of the best in the country and our electricians are professionally trained and experienced to exceed your expectations. Your complete satisfaction with our electricians and service is 100% guaranteed.
Varies by location, check with your local franchisee
On Time. Your time is valuable, and at Mister Sparky we understand that. We’re On Time, You’ll See, Or The Repair Is Free! That’s the Mister Sparky promise.
UWIN ® is a consumer service resource that allows home services contractors to provide an extra level of protection and peace of mind to residential home service consumers.
