About US
We strive to ensure that our services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that the company website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Overview
Exciting career opportunity for the right Account Consultant with a growing, well-established, national company at its Houston branch. As a customer service representative and warehouse technician, responsibilities will include working with new and existing customers to provide exceptional service and support consistent with company culture and client expectations.
Responsibilities
- General Administrative and clerical support
- Order Entry, Shipping, Customer support
- Answering and filtering calls, as well as taking detailed messages
- Scanning, faxing, copying, emailing
- Maintaining electronic copies of shipping documentation, orders, and freight claims
- Filing all documentation with full copies of original order, sales order, invoice, freight cost, and claim paperwork
- Credit Card Processing
- Invoicing and sending tracking information to sales team and or customers
Skills and Experience
- Customer service experience required
- Shipping and Receiving experience required
- Proficient in Microsoft Office, other customer service systems a plus
- Grammar and business English
- Ability to multi-task and work overtime on an “as needed” basis
- Must be a team player with the ability to work under minimal supervision
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
Recommended skills
Customer Service Help Customer
