Seminole Hard Rock Hotel & Casino
Tampa Position Type On Call Shift Varies
Category Poker
Requisition ID 2022-42887
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.
Benefits & Perks:
We offer rockin’ benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!
Appearance:
How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION
Responsibilities
This position is responsible for the operation and conduct of the assigned game in accordance with Gaming Procedures, internal controls, and the rules and procedures of Poker for our up coming event on MARCH 08,2022.
Essential duties include, but are not limited to:
- Deals cards to players and shuffles as appropriate according to established rules and regulations.
- Announces winning hand to players.
- Ensures that correct “rake” are taken from the winning pot.
- Verifies beginning and ending chip and money balances and confirms supporting documentation. Receives fills and distributes credits.
- Ensures that wagers are placed before cards are dealt.
- Monitors game and notifies supervisor of any disputes, problems or concerns with either a patron or the progress of the game.
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
- Responsible for the operation and conduct of the assigned game in accordance with Gaming Procedure, internal controls and the rules and procedures of poker.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Perform other duties as assigned.
Qualifications
High School diploma, GED, or equivalent required
- Three (3) – six (6) months minimum Poker dealing experience, and/or training including completion of a Poker school or combination of work experience and education
- Must have a professional demeanor and be able to communicate well with the public
- Must be able to compute hand totals quickly and accurately
- Must be able to deal the game in a graceful, stylish, and fluid manner
- Must have ability to use good judgment in intense situations
- Must have thorough knowledge of all table games offered at the Casino
- Must be able to successfully pass an audition on a live table
- Must be able to promote an outgoing, friendly customer oriented personality at all times
- Must have Exceptional guest service skills
