Job Description SummaryAs a Design Center Coordinator working for Taylor Morrison you will be working in our Design Center. Customer service and energy is what this role is all about. Work with the Design Consultants and customers to schedule their appointments to select the features for their new home.
Job Details
We trust that as a Design Center Coordinator you will: (responsibilities)
- Take incoming calls and assist homeowners with scheduling appointments with design consultants to select options for their new home
- Send email confirmations once design appointment is confirmed
- Assist with homebuyer check ins on day of their scheduled appointment
- Help with Preview Nights greeting customers and familiarizing them with the design center
- Assist with printing of supporting documents needed for design appointments and preview night
- Ensure Design Center is stocked with necessary supplies and place orders as needed
- Clean surfaces throughout the day
- Perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
- Customer Focus
- Ethics & Integrity
- Persistence
- Relentless/Perseverance
- Resilience
About you:
- You have administrative experience
- You demonstrate professionalism at all times
- You are proficient with computer applications
- You are very organized and good at documentation
- You are customer service oriented and believe the customer is number one priority
- You understand the need to be flexible and prioritize tasks
Essential Functions:
- Report to Design Studio daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers and co-workers
- Ability to sit or stand for long periods of time and move around work environment as needed
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer – and their needs – first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care – Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
