Job details
Job Type Full-time
(21000373)
Full Job Description
Director of Events–(21000373)DescriptionFacility ProfileTGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.
Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America’s Best Hospital’s in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.Job Summary
The Director of Events is a part of the MarComm leadership team at Tampa General Hospital, reporting directly to the SVP of MarComm and Business Development. This candidate must be a self-starter, strategic and work independently. Must have experience managing large events and large teams. At Tampa General Hospital, events are elevated to feature the organization within the hospital and community. The goal and objective of events include community awareness, consumer awareness, generating patients and families to trust TGH in times of health and wellness or if they need to choose a hospital. TGH brand must be positively represented through any events hosted by Tampa General.
This position is responsible for leading planning and overseeing all event logistics for TGH internal and external events. The Director of Events must have “big picture” thinking and strategy, with extreme attention to detail. Leads and manages events from start to finish to post-out reports. With all events there must be the creation of a positive experience for guests, board members, media, community leaders and team members who attend these events.
This position works with key stakeholders, internal departments to ensure collaboration and success of events. Coordinates and organizes on and off-site events. This includes performing a broad range of tasks including venue search, contract negotiation, event coordination, and administrative tasks. Works with various departments across TGH to accomplish event needs such as marketing, purchasing, print materials, audio and visual. Identifiers and work with talent, to fulfill rider requirements including travel, lodging and facility set up. Day of event coordination including audio, visual, run of show, movement of talent, act as liaison to event venue, movement of audience and flow of day. Creates and sends out Requests for Proposal (RFP) to event venues. Identifies locations for future events and negotiates adjusted pricing. The Director of Events will work directly with the Contracts Department on agreements and contracts, following process to final signing and enforcement. While monitoring actual and potential expenses forecasting any budget variance. Provides room scheduling support to all hospital departments, educational affiliations (including our partners at USF) and hospital affiliated external clients. Exercises independent judgement; however, will work under general supervision.
The position builds internal and external relationships and helps identify opportunities to promote the brand through community events, press conferences, internal events, and external events. The position leads the development and execution of annual events for TGH that support strategic service line development and hospital goals.
The Director of Events produces ROI reports to showcase event attendance, audience goals and stats and patient referrals. Serves as a brand ambassador within the organization and outside the organization. The Director of Events works very closely with the MarComm and Business Development Leadership team including the Senior Director of MarComm, Assistant Director of Communications/Partnerships and the Assistant Director of Marketing. This position also may supervise an Events Manager, Coordinators, Interns.
This position works collaboratively with executive leadership, marketing, business development, physicians, nurses, volunteers, donors, to ensure total success of events. Conducts special projects, as assigned. Responsible for performing job duties in accordance with the vision and values of TGH.
Duties and Job Responsibilities
- Conducts formal pre-and post-event meetings as required to communicate group needs and feedback.
- Leads and delivers excellent customer service in all aspects of events, guests feel an experience and brand of TGH throughout.
- Sets a positive example for guest relations and the team working the event, despite behind the scenes issues that may arise.
- Always has a “front of stage” attitude at events.
- Must be self-starter.
- Must be able to anticipate stakeholder needs and develop and discuss potential solutions.
- Moves easily between big picture thinking and managing relevant details.
- Conducts all catering and food/beverage for events with themes or detail of events (also considers infection prevention and possible allergies for guests).
- Must be organized and demonstrate knowledge and level of expertise to organize events from inception to completion.
- Must remain calm under pressure.
- Must be able to pivot and be flexible.
- Manages Tampa General Hospital’s day-to-day contact with internal and external stakeholders/departments.
- Cultivates strategic and community contacts that benefit and aid in supporting events.
- Builds strong partnerships internal and external, manages vendors and freelancers when needed.
- Must be able to write and create a time-stamped RUN OF SHOW.
- Must be strong writer – to script talking points for podium speeches.
- Organizes and plans strategic press conferences, partnership events, activation events, media events, and community events that further TGHs goals and garner positive coverage and help imbed the brand in the local community and beyond.
- Works closely with executives, marketing team, service line leaders, and physicians to develop strategic events.
- Collaborates from a Marketing/Communications vision with the TGH Community Team
- Represents organizations at community events.
Qualifications
- Minimum of 4-year college degree in related field or 10 years plus of progressive experience in event planning.
- At least 5 + years’ experience in a leadership or management role.
- Must have experience managing a team for results.
- Medical or hospital/community related events experience is highly desirable.
Knowledge & Skills Preferred
- Ability to build internal and external networks to facilitate event expectations while building brand awareness.
- Strong verbal and written communications, organization skills a must and project management skills.
- Ability to communicate effectively with all types of audiences.
- Computer skills are required including working knowledge of Microsoft office, Word, Powerpoint, and Excel as well as media tracking software
- Must be detail-oriented and be able to remain calm under pressure and multi-task in a fast-paced work environment. Ability to maintain flexibility is important.
- Must be a team player, and able to collaborate and influence, and build consensus.
- Must always conduct themselves in a professional manner.
- Flexible and long hours sometimes required.
- Ability to stand during entire shift.
- Ability to communicate clearly and make sound judgements quickly.
- Able to work effectively in stressful, high pressure situations.
- Ability to effectively handle challenges, including anticipating, preventing, and identifying and solving problems, as necessary.
- Must be hard working and ethical.
- Keep current in event management trends.
- Must be able to work extended hours and weekends.
Primary Location: Tampa
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33606
Job: Marketing/Public Relations
Organization: TGH – Hospital
Schedule: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
Shift: Day Job
Job Posting: Nov 10, 2021, 12:54:01 PM
