ESSENTIAL DUTIES
- Scanning and depositing all monies received in the local office daily
- Collecting on all tenant maintenance or utility related chargebacks
- Managing the renewal process in conjunction with the primary leasing agents
- Working with leasing agents to obtain a completed file with all application documents
- Updating completed lease packets in compliance with RMS standard when necessary
- Communicating with the leasing team in order to schedule and confirm upcoming move-ins
- Uploading all required documents into Appfolio
- Performing all additional functions regarding the move-in as per Appfolio and accounting guidelines
- Ensuring all utilities are scheduled for connection in the future resident’s name before performing a move-in
- Addressing all city and county-based code violations
- Accepting all notice to vacate (NTV) statements from residents and processing notices in Appfolio
- Scheduling pre-move out inspections with residents and leasing team
- Scheduling pre-move in inspections with leasing team
- Scheduling monthly external inspections of rental properties with leasing team
- Scheduling quarterly internal inspections of rental properties with tenants and leasing team
- Identifying and communicating with residents that may withdraw their notice to vacate while balancing the profitability of the business
- Managing property transfers in accordance with RMS guidelines
- Processing all deposits with accounting team
- Working with leasing team in order to process incoming applications and requests for tenancy
- Processing, communicating, and uploading all documents pertaining to changes with HAP agreements into Appfolio
- Monitoring and managing violations, lawsuits, or complaints with the rest of the RMS Leadership Team
- Ensuring that the leasing team is fully supported and trained on the leasing, inspecting, logistic, and move in/out processes. This includes training, development, and on going coaching as business changes and develops
- Convert new properties and owners that have been acquired by investment team into property management
- Communicate regularly with owners and tenants to make sure that they’re needs and concerns are addressed while maintaining RMS’s profitability
- Addressing any and all tax discrepancies regarding owners and their properties that we manage
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to prove that you fully read the job description please submit a cover letter and end it with the word “Elephant”
COMPENSATION IS BASED ON RELEVANT EXPERIENCE
WORKING CONDITIONS
- Primarily working in doors but there is a regular need to travel to individual properties based on a number of factors
- May sit or stand for several hour at a time and climb up and down stairs each day
- Must be able to travel throughout applicable market using personal vehicle
REQUIRED EDUCATION AND EXPERIENCE
- High School Diploma or equivalent
- Minimum of 5 years’ experience of asset and operations management
- General knowledge of budgeting and financial analysis
- Experience with project management, process improvement, and working with cross-functional teams
PREFERRED EDUCATION AND EXPERIENCE
- An active Florida Real Estate License is preferred
- Knowledge of Property Management software Appfolio preferred
- Experience working in a fast-paced, high-growth company
REQUIRED KNOWLEDGE
- Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Clerical – Knowledge of administrative and clerical procedures and systems such as managing files and records, transcription, form design, and other office procedures and terminology
- Law and Government – Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules as it pertains to property management
REQUIRED SKILLS
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implementation solutions
- Judgement and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Negotiation – Bringing others together and trying to reconcile differences
- Time Management – Managing one’s own time and the time of others
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Speaking – Talking with others to convey information effectively
- Writing – Communicating effectively in writing as appropriate for the needs of the audience
WORK STYLES & BEHAVIORS
- Leadership – Job requires a willingness to lead, take charge, and offer opinions and direction
- Initiative – Job requires a willingness to take on responsibilities and challenges
- Persistence – Job requires persistence in the face of obstacles
- Dependability – Job requires being reliable, responsible, and dependable
- Attention to Detail – Job requires being careful about detail and being thorougb in completing work tasks
- Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks
- Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace
RMS Elite Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Type: Full-time
Experience:
- Property Management: 5 years (Required)
License:
- Real Estate License (Preferred)
