Job Description
About HomeLight
Are you intrigued by the idea of redefining and creating the future of Title & Escrow and believe you have what it takes to get there, we want to hear from you. Our mission is simple. We empower people to make smarter decisions during one of life’s most important moments: buying or selling their home. Playing at the intersection of technology and real estate we have designed a line of data-driven real estate products to make us the premier resource for consumers and empower real estate agents as people buy and sell their homes. Since 2012 HomeLight has connected thousands of clients with top local real estate agents, investors, and online resources.
Title & Escrow at HomeLight
HomeLight is growing and expanding! We are a national company attracting a ton of attention (You may have seen us during the US Figure skating championships, as the main sponsor for the team). We are now looking to reinvent Title & Escrow. Currently we operate Title & Escrow in two markets, California & Colorado. This is your chance to join our Title & Escrow team at the ground floor and help us build the next generation of Settlement Services.
About the position
We are looking for a title and escrow operations rockstar. You will oversee the day to day escrow and title insurance operations of a high volume, multi state purchase escrow and title insurance agency. This is a hands on operations role in a fast paced environment. While you keep the trains running and on time across multiple locations in multiple states, you will also help craft the settlement services company of the future by hiring the best people in the business and equipping them with the best technology stack to deliver the escrow experience we all want but that doesn’t exist yet. Your knowledge of both escrow and title will help us deliver a next generation service offering that will be the best settlement company in the nation.
Essential Duties and Responsibilities
- Support the day to day operations of multiple branch offices operating in multiple states doing purchase escrows and title insurance. You will be talking with consumers, agents and underwriters daily and provide guidance to agents and consumers on all aspects of escrow and title.
- Enhance HomeLight’s reputation by creating new and improved processes to create a first rate settlement company of the future.
- Ensure compliance in all aspects of company policies and procedures, escrow rules and regulations across multiple state boundaries.
- Create quarterly/annual personal development plans, coaching, feedback and written counseling if needed for escrow teams
- Work with our technology teams to scope the future of settlement services using the very latest tools.
- Create successful partnerships with our Title Insurance underwriting partners
- Support the branches in maintaining a high level of service and satisfaction to clients
- Constantly update your job knowledge by participating in educational opportunities, reading professional publications, maintaining social media networks and participating in professional organizations
- Maintain high standard of confidentiality
Experience/Qualifications
- 5 to 10 years escrow or title experience with detailed knowledge of the escrow and title process
- Exceptional technical proficiency with escrow and title software. You know the systems so well, that the vendors want your input on how we should configure them.
- You are comfortable working across state lines and understand the regional differences for many geographies.
- You have exceptional knowledge of title insurance products with deep understanding of the coverage afforded by different products such as; standard policies, extended coverage policies, limited coverage policies, other guarantees, various endorsements, and can identify extra hazardous risks
- You can examine complex title orders to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates and other matters of record
- The ability to research and interpret court proceedings, probate cases, bankruptcy filings, plats and surveys
- Strong leadership and motivational skills
- Excellent verbal and written communication skills required
Accountability
- You believe you have what it takes to create the settlement services agency of the future.
- You are accountable for revenue, increasing the client base, budgets, cost control, profits and sales
- The ability to assess and coach other employees to improve their processes and performance.
- Develop clear and concise goals and growth plans for multiple offices in multiple geographies.
- You love to win.
The Perks
- Medical, vision, dental, and paternity/maternity benefits.
- 401(k)
- Commuter benefits
- Flexible time off policy
- Catered lunches and snacks
- Corporate gym membership
- Company events: happy hours, bowling, bocce league, etc.
To make sure we hire the most qualified people, we have a multi-step interview process which may include interviews, a homework assignment, and a reference check. We’re excited to get to know you and hope you’re ready to give this opportunity everything you’ve got!
Company Description
We’re excited to be making a big impact in one of the most important decisions of one’s life: buying or selling a home – and are looking for bright, high-energy, flexible people who can grow with our organization. Since we’re small, each person on our team is a critical component of our success. We like to break down walls to get to where we are going. At HomeLight, you’ll need to deliver great work, have passion for our business, and like to have fun. We look forward to speaking with you!