Job Description:
POSITION SUMMARY
The Director of Real Estate and Operations is responsible for managing the sales activity and real estate operations at Offerpad. The Director of Real Estate and Operations ensures the operations of the Offerpad Choice division are developing and continuously refining an effective and efficient process. This position reports directly to the VP of Growth and Strategic Ventures and supervises a group of agents and is responsible for training, coaching, and inspiring them. The Director of Real Estate and Operations is the “go to” for operations’ strategy and effectiveness.
ESSENTIAL FUNCTIONS
- Supervise, train, coach, and manage performance for a team of real estate agents and coordinators
- Oversee sales activity and office operations
- Lead development of any new operation strategies, including documenting processes
- Utilize Broker Metrics for agent analytics and strategy
- Assist with contract writing and contract-related questions
- Support the department with developing, enhancing, a process for effective efficient and streamlined recruiting processes and procedures
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal/external customers of Offerpad with an excellent service experience.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent’s immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
Yes
MATRIX OR INDIRECT REPORTING
None
Offerpad Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, high-performance and results-oriented manner.
SCOPE AND COMPLEXITY
Interacts with all levels of leadership and employees, often relaying sensitive and/or confidential information.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
- Requires extensive sitting with periodic standing and walking.
- May be required to lift up to 20 pounds.
- Requires significant use of computer, personal phone and general office equipment.
- Needs adequate visual acuity, ability to grasp and handle objects.
- Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
- May require off-site travel; possible out-of-state travel
Required Experience:
MINIMUM QUALIFICATIONS
- 5+ years in real estate strategy or operations
- 3+ years of experience managing agents
- Designated broker or associate broker experience
- Clear understanding of real estate contract and licensing law
- Strong organization skills, accurate, and detail-oriented
- Strong work ethic, ability to learn quickly and adapt to change
- Excellent communication (oral and written) skills
- Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
- Exhibits sound judgment and swift decision-making skills
- Ability to think creatively and come up with solutions
- Ability to critically review, summarize, and report findings and recommendations
- PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. Demonstrated ability to build and maintain relationships with internal and external stakeholders. Ability to work in a fast-paced team environment.
PREFERRED QUALIFICATIONS
- Understanding and real estate knowledge in the state or states he/she resides in
- Experience in real estate sales
- Experience in conflict resolution
- Knowledge of real estate systems (I.E. CRM, Cinc, Boomtown, Property Base, Salesforce)
Experience in managing leads and growing and developing teams
From: Offerpad
