|
We are currently seeking talented Director Real Estate Originations for our Tampa, FL facility.
Leads a team of Managers focused on originating mortgages in the attainment of business goals and objectives. Fosters collaboration and leads employees and teams to achieve a shared member service vision. Proactively identifies improvements to products, processes and the delivery of service. Responsible for oversight and managing program priorities, budget, and continuous planning cycle activities. Plans, directs, leads and manages resources in optimizing cross-business integration of program plans and supporting business processes to meet member needs as defined in the program and/or project requirements. Organizes and directs the execution of operational and strategic business plans.
- Serves as a sales team leader and coach to a team of managers, responsible for leading loan officer professionals focused on converting a variety of products within RE Lending.
- Maintains comprehensive knowledge of internal and external Real Estate products and regulations, as well as, stays abreast of industry trends and best practices.
- Ensures that all departmental goals are met by communicating management objectives to all areas and by providing feedback in relation to these goals.
- Identifies opportunities to improve products, processes, and service to achieve strategic and tactical goals.
- Supports achievement of business objectives through effective management of resources, effective pipeline management, and by assessing the effectiveness of incumbent sales and product training.
- Responsible for new employee selection, employee development, performance evaluation, behavior modification, career counseling, resolution of employee issues and all manager related administrative functions in support of own team and others within the Real Estate department as needed.
- Responsible for teams providing the member with the appropriate product solutions to meet his/her needs, revenue/product goal attainment, and compliance with regulatory requirements.
- Consults with executive management and serves as a liaison to internal and external partners on department and enterprise strategies.
- Facilitates strategic and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
- Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.
- Supports and advises management through research and analysis of internal/external business data including industry best practices, regulatory practices and competitive information.
- Oversees processes and programs to ensure efforts meet defined objectives, follow a structured timeline and are delivered on schedule and within budget, including dashboard monitoring, metrics synthesis and quality assurance methods.
- Assists with the establishment and oversight of vendor performance measurements; assists with developing strategies and programs to ensure a high level of vendor efficiency; offers insight to EMG in regard to vendor performance, reports results, and identifies opportunities for improved performance.
- Monitors the Loan Officer model and assists with early warning detection, problem triage, solution development and efficiency and upgrade implementation.
- Assists with other duties as assigned.
Minimum Requirements
- Bachelor’s Degree or 4 additional years (8 total) of related experience may be substituted in lieu of a Degree.
- 8 or more years of Real Estate Lending, Real Estate Sales and/or Contact Center Operations experience.
- 3 or more years management/leadership experience and/or participation/completion of USAA’s Manager Candidate School.
- Qualifications may warrant placement in a different job level.*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.
Preferred
- Director level or above position in Real Estate.
- Consumer direct experience leading a large team.
- Coach and or developer of Loan Officers.
- Charismatic, outgoing, and passionate leader who can motivate the team.
- Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.
Last day for internal candidates to apply to the opening is 03/26/18 by 11:59 pm CST time.
https://www.indeed.com/cmp/Usaa?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=a32c97cb0b69ea26 |
