Urgently hiring
Job details
Salary $15 – $20 an hour
Job Type Full-time
Number of hires for this role 2 to 4
Qualifications
- High school or equivalent (Preferred)
- Title processing: 2 years (Preferred)
Full Job Description
Position: Escrow Assistant
Company: Title Insights, LLC
Location: Tampa, Florida
Position Summary: Join a successful title company that supports a niche clientele. The Escrow Assistant accurately processes, funds and post closes real estate transactions from Contract through Post-Closing. Works well in a small team, multi-task environment and performs other title responsibilities as requested by the Manager/Closer.
Position Responsibilities:
- Provides first point of contact for incoming calls and walk-in guests
- Orders title searches and distributes to all parties
- Orders and updates various payoffs, lien searches, surveys, estoppels, and lien payoffs as necessary per title
- Prepares receipts for all funds
- Clears title requirements
- Obtain buyer and seller information for files
- Prepares loan packages for return to lender
- Opens files for all new orders
- Communicates with the lender, fulfills title requests and HOA information
- Works with manager/closer in scheduling and coordinating closing times
- Prepares copies for disbursement and closing transmittals
- Assists Manager/Closer with final policy disbursement
- Responds to client inquiries via phone or email that pertain to the title process
- Cancels files according to office procedure
- Delivers FedEx packages to drop off box daily
- Processes the daily mail retrieving/opening/distribution/sending
- Performs Post-Closing job responsibilities:
- Assists with pre-closing files: Assure that all information is accurate and matches the original Purchase Contract, e.g. zip codes, property address, spelling of names, marital status of buyers, legal matches prior deed in title chain, reads surveys for encroachments, if any, etc.
- Prepares and ships closing packages and ensures that each package is complete and includes all required signatures
- Prepares documents for e-recording in different counties; documents sent for recording satisfy both recording regulations and lender’s requirements
- Prepares both Loan and Owners’ policies and performs mailings or submits policy request to appropriate underwriter
- Prepares endorsements to policy, when applicable or submits request to appropriate underwriter
Responsible for maintaining complete and accurate closing files; performs the timely warehousing and recording of all files after closing.
- Provides customer service by responding to calls and emails from lenders, buyers, attorneys, realtors, insurance companies, etc.
- Maintain office supply need/put away supplies when delivered
- General Office duties to include cleaning closing rooms, empty garbage, maintaining/restocking coffee station, ensuring paper in copier machine, etc.
Qualifications:
· Associate degree (A. A.) or equivalent from two-year college or technical school preferred; High school diploma required
· Notary Public (required)
- Excellent interpersonal skills
- Excellent attention to detail and follow-through
- Excellent oral and written communication skills
- Excellent organizational skills in performing daily responsibilities and maintaining accurate and complete files
- Ability to multi-task and work in a high volume, fast-pace environment and deliver with accuracy, completeness, and on time
- Proficiency in computer skills and Microsoft Office Suite, especially Excel
- Ability to problem solve
- Ability to address problem issues, research, identify solutions, and communicate resolutions to clients
- Ability to escalate more complex issues, obtain resolutions, and communicate resolutions to manager /closer
Preferences:
· Licensed title agent or willingness to obtain license within 6 months of hire date
· Career position; not just a job
· SoftPro experience a plus
· Spanish speaking a plus
· Willingness to grow with company; plenty of room for growth
· Innovation and marketing ideas to expand clients and incoming business
· Attendance at marketing events/trade shows
Benefits:
· Health/Dental/Vision
· Life Insurance/Disability – Short and Long Term
· Commission/Bonus opportunity
· Accrued PTO
· 10 Company paid holidays
· Above available after 90 days
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Title processing: 2 years (Preferred)
Work Location:
- One location
Company’s website:
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
