Citi Realty Services (CRS) is a division of Citi Enterprise Infrastructure (EI), providing real estate support services to all Citigroup businesses. CRS is dedicated to providing all Citigroup businesses with premises that are cost-effective, safe, and productive.
Within the North America Region, the US Sub-Region includes Tampa Campus, a growing part of Citi’s CSC (Citi Service Center) network, comprised of a main campus, and 2 satellite locations totaling 882M RSF, with an annual expense of $37MM.
The Asset Management team manages all aspects of CRS activities within the portfolio with the following objectives:
- Maximize the value of Citi’s operating real estate assets
- Optimize real estate portfolio operating expenses and capital expenditure
- Control operational and reputational risk resulting from Citi’s real estate operations
- Deliver and maintain safe, effective and efficient buildings
- Implement business and corporate strategies as they relate to real estate operations
Key Responsibilities:
The Asset Manager will report to a Senior Asset Manager and will:
- Manage day to day operations across the three Tampa locations
- Indirectly manage a team of CRS professionals (Real Estate/Facilities Management/Project Management/Finance) towards Tampa objectives
- Develop/implement strategic programs to meet needs of the business while achieving Citi’s expense/strategy objectives
- Develop/manage key internal relationships with business partners and other Citi Stakeholders
- Drive results with sensitivity to meeting timelines, cost objectives and business priorities
- Oversee expenditure proposals (IEP) creation/approval for all strategies/projects in the portfolio
- Conduct regular financial reviews to monitor expenses and identify cost reduction opportunities
- Understand the direct charge process and ensure that charges are being allocated appropriately to the businesses and recoveries are consistent with Plan/Forecast/actual expenses
- Understand occupancy planning concepts/process and aid in the execution of space optimization initiatives including innovative workplace design and oversubscribed seating
- Ensure the outsourced Facilities Management vendors provide consistent high quality services for building and project management
- Oversee team of outsourced staff and ensure that the terms of the outsourced contract are being met and high quality services for building and project management are being delivered
- Execute building inspections across all sites in Tampa to ensure equipment specs, building maintenance and cleanliness standards are being met
- Monitor building operating and project budgets and approve expense requests, as appropriate and in accordance with delegated levels of authority
- Oversee creation of annual capital plan, including rationale and expense save estimates to justify the projects
- Work with Senior Asset Manager to deliver lease transaction activities (renewals, dispositions, acquisitions) in line with functional strategies and compliance protocols
- Assume overall compliance/risk responsibility for the portfolio and work with partners to ensure appropriate steps are taken
- Manage all system approvals for critical systems maintenance
- Manage emergency response and incident resolution for any unexpected crisis within the portfolio
- 6-8 years of diverse professional experience managing building operations/real estate portfolio
- Strong organizational and communication skills, in particular, experience communicating with all levels of management, relating complex information clearly and succinctly, and dealing with ongoing high priorities from customers
- Proven leadership skills and ability to collaborate with business clients, internal CRS partners, other Citi service providers, landlords and third-party service providers
- Demonstrated problem solving skills, analytical capabilities, and creative thinking
- Ability to drive results with sensitivity to meeting tight timelines and cost objectives, and to work well under pressure
- Must be resourceful, take initiative, and work with minimum supervision
- Adaptable to dynamic corporate environment and dynamic real estate market
- Solid understanding of the relevant real estate markets and industry standards
- Ability to travel (sometimes last-minute) to attend to issues in the portfolio
- Bachelor’s degree required; Business or Real Estate related major a plus
- Proficient in Excel and Power Point
Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – US
Time Type :Full time
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity .
