Facilities Coordinator
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Ruskin, Florida, United States
Facilities Management/Engineering/Maintenance
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Management
JOB SUMMARY
The purpose of this position is to provide assistance to the facility
management team to ensure the successful competition of client
facility needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to client inquires and concerns. Ensures timely and quality
service delivery to clients. Follows up with clients to ensure
customer satisfaction.
Creates work orders and assigns work orders to multiple technicians,
subcontractors and vendors. Communicates work orders to technicians
and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with
the appropriate technician or vendor.
Maintains files on work orders, proposals, and department files.
Creates vendor files and checks accuracy on completed paperwork
submitted by vendors.
Trains vendors on work order and billing procedures. Processes
invoices and ensures proper cost center coding.
Assists with the inspections on the facility campus.
Uses pc and/or PDA for work order system, email, ESS and training.
Assist with process and procedure training.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required.
Minimum of two years of related experience and/or training.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short
correspondence, and memos and ask clarifying questions to ensure
understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients,
co-workers, and/or supervisor. Ability to effectively present
information to an internal department and/or large groups of
employees.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to
calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard
situations. Ability to solve problems in standard situations. Requires
basic analytical skills.
OTHER SKILLS and ABILITIES
Basic skills with Microsoft Office Outlook. Physical requirements
include stooping, standing, walking, climbing stairs and ladders and
ability to lift and carry heavy loads of 50 lbs. or more.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company
policies to achieve set results and deadlines. Errors in judgment may
cause short-term impact to co-workers and supervisor.
