Position Overview [Position purpose/summary]:

This position is responsible for the property / facilities oversight of all North American offices including security, maintenance, contractors, and other services.

Essential Job Functions [Responsibilities the person in this role will be accountable for, assessed on, and/or measurable tasks]:

  • Use best business practices to manage and reduce operation costs
  • Compare costs for various services and goods before choosing the best options for the facility
  • Responsible for all maintenance and housekeeping functions, including but not limited to Security, Access Control, Fire Alarm, Housekeeping, Pest Control
  • Responsible for developing all maintenance guidelines and processes
  • Track building upkeep as well as anticipated long- and short-term improvements and maintenance
  • Interview and hire certain facility employees and contractors, such as Front Desk staff, maintenance staff and janitorial services
  • Handle certain administrative tasks, such as preparing maintenance logs and reports for facility owners
  • Ensure the security of the buildings by researching and implementing various security measures, such as surveillance cameras or security contractors
  • Evaluate loss prevention and location security practices, maintain and update policies
  • Respond to emergency situations or other urgent issues involving the facility
  • Communicate expectations and hold assigned employees accountable
  • Contribute to office cleanliness
  • Maintain all facility equipment; informs management of any problems and resolves such issues
  • Identify and promptly address and seek resolution to all maintenance issues
  • Provide leadership and oversight of maintenance programs and initiatives and ensure compliance with all applicable laws, rules and regulations
  • Such other activities as may be assigned by your manager

Qualifications/ Requirements [Minimum education, experience, skills and abilities]:

  • Bachelor’s degree (or equivalent experience) in business management, facilities management, or a related field
  • Problem-solving and analytical skills
  • Time-management, multi-tasking, and organizational and planning skills
  • Maintenance experience preferred; Facilities experience required
  • Familiarity with building upkeep, structural issues, and grounds maintenance
  • Budgeting skills
  • Interpersonal and communication skills
  • Leadership skills; ability to guide and motivate employees
  • Technology skills – work with various software packages monitoring and administering alarms, access controls and cameras

Special Requirements [Travel, shifts, OT, demands, etc.]:

  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment.

Working Conditions [Physical activity]:

  • Office environment with frequent computer use
  • Sitting, walking or standing for long periods of time
  • Hearing, talking, reaching, grasping, standing, and repetitive motions

Note: This job description is not intended to be all inclusive or exclusive. At any time, employee may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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