| Job Summary
This position is responsible for supporting the market by effectively managing all aspects of Maintenance, Turnoverss, and Renovations for occupied and unoccupied homes. The top candidate will be willing to go above and beyond their duties and is excited about the opportunity for growth and expansion. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The ideal candidateis deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. They will be an “outside the box” thinker and problem solver. It is important that this individual welcomes constructive criticism as a tool for growth. This person will be somebody who has a big vision for team growth and expansion. They will be ready to conquer the world with the team! Must be competitive in nature and love to win. The candidate will be able to work independently and with minimal supervision in a fast paced and unpredictable environment.
Responsibilities and Duties
- Oversee all Maintenance, Turnovers, and Renovation activities in assigned market and supports the Property Management team with respect to expense control.
- Develop Turn and Renovation scopes of work, assign to vendors, manage all associated projects to ensure compliance with scope, schedule, and budget, and conduct final inspection for approval of completion
- Serve as a resource for Property Management teams that are managing homes and tracking service requests and maintenance work performed.
- Liaise with property and senior management staff to develop an effective, proactive team which works together to achieve portfolio objectives.
- Recommend, negotiate and advise management and owners on repairs in order to acquire approvals and provide clarity to the residents.
- Validate billings and payments and, when necessary, provide justification for expenses to owners, residents, office staff, management, vendors and associates.
- Develop and implement preventive maintenance programs based on regional needs.
- Provide reporting as required
- Manage Maintenance Platform, including operational software resources and reports, and ensure that office staff are updating all systems properly and service request arebeing completed timely and efficiently.
- Interact with regional management as needed to ensure escalated issues are handled appropriately.
- Provide appropriate value-add decisions for each individual property and ensure that properties are maintained to the appropriate level and improved based on consultation with owners.
- Review change orders to ensure consistency of pricing and necessity of work.
- Report any variance between underwriting and rehab budgets to chain of command.
- Coordinate efficient scheduling of vendors based on location, skills and capacity to ensure wait time is minimized and productivity is maximized.
- Handle quality control, investigate complaints and ensure highest levels of customer service.
Qualifications and Skills
Skills and Abilities
- Possess strong verbal and written communication and problem-solving skills
- Excellent organizational and time-management skills
- Work collaboratively with team members
Minimum Requirements – Position Requirements
- High school or GED
- 3+ years of experience in residential (single or multifamily) property maintenance, other building maintenance, construction or related trade is required.
- Large scale residential (single or multifamily) renovation experience is preferred.
- Must have a strong network of local vendors and general contractors that can be incorporated into the platform immediately.
About Great Jones
Great Jones (http://www.greatjones.co), is rethinking the $40B property management industry from the ground up.
By combining proprietary, best-in-class technology with deeply experienced local teams and a network of skilled partners, our full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches.
Job Type: Full-time
Salary: $45,000.00 /year
Experience:
- turnover and maintenance management: 3 years
Location:
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