Franchised Assistant Front Office Manager
Primary Location USA-FL-Tampa-Four Points by Sheraton Suites Tampa Airport Westshore
Posting Date Oct 31, 2017 Job Number 17002DYO Job Category Rooms and Guest Services Operations Brand Four Points Schedule Full-time Relocation? No Position Type Non-Management/Hourly
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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via e-mail – [email protected]
Additional Information: This hotel is owned and operated by an independent franchisee,Palms Hospitality Management . The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Job Summary
- Supervises front desk personnel and oversees tasks to ensure smooth operation of the front office.
- Addresses guest concerns in a timely and professional manner to ensure guest satisfaction.
- Provides training to front desk personnel.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
Required:
- Excellent communication skills oral and written
- Excellent guest service skills
- Ability to stand for an eight hour shift
- Ability to work a flexible schedule to include weekends and holidays
Preferred:
- Minimum two years Front Desk experience in a supervisory position.
- Marriott / Starwood experience is preferred.
- Experience with Galaxy Light Speed is ideal.
- General knowledge of Hotel departments preferred.
This company is an equal opportunity employer.
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