Colliers International Group Inc. (NASDAQ and TSX: CIGI) is an industry-leading global real estate services company with 15,000 skilled professionals operating in 68 countries. With an enterprising culture and significant employee ownership, Colliers professionals provide a full range of services to real estate occupiers, owners and investors worldwide. Services include strategic advice and execution for property sales, leasing and finance; global corporate solutions; property, facility and project management; workplace solutions; appraisal, valuation and tax consulting; customized research; and thought leadership consulting.
Colliers professionals think differently, share great ideas and offer thoughtful and innovative advice that help clients accelerate their success. Colliers has been ranked among the top 100 global outsourcing firms by the International Association of Outsourcing Professionals for 12 consecutive years, more than any other real estate services firm.
The Front Desk Administrator will be the first point of contact for clients who call or visit. This role will serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; and maintains the telecommunications system schedule. Besides greeting visitors and answering telephones, the Front Desk Administrator will help in creating a welcoming, comfortable and professional environment.
Location: Tampa, FL
Key Responsibilities
The successful candidate will be able to demonstrate core competencies in the following areas:
Process all external and internal telephone calls on a multi-line phone system with professional decorum and on a timely basis with effort to assist each individual as requested. Individual will need to answer, screen and direct calls to the appropriate individual.
This position will also manage, sort and distribute incoming mailings, deliveries, faxes and other communications, as well as facilitate the dispersal of outgoing communication.
Receive visitors and assist as requested, to include announcing for appointments, providing information or informational materials.
Maintain professional appearance of the front desk/lobby, kitchen & common areas.
Word processing, property & availabilities database maintenance.
Ordering office supplies and business cards.
Post daily mail; coordinate courier and overnight mail deliveries.
Assist with direct mail programs.
Coordinate conference rooms and conference call reservations as requested.
Maintain employee and department directories.
Provides end-user support for inquiries about desk phone operation.
Management of the Tampa office conference room and company-wide conference line phone calendar.
Coordinate with vendors and manage service calls on equipment, i.e. postage machine, copiers, etc.
Requirements
The successful candidate will possess the following required degrees, certificates or competencies:
Able to follow instructions and procedures
Experience with multi-line phone system
Autonomous, multi-task oriented individual
Working knowledge of Microsoft (Word, Excel) and web-based applications
Professional demeanor
Strong verbal and written communication skills
Amiable personality and team player
Compensation and Benefits
Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available.
Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.
