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Looking for a reliable, dependable and mature person to join our front desk team. Position is for someone with open availability able to work weekends and holidays since we are in a business that operates 24 hours.(Full time and part time hours available.) Prior hotel experience is a plus(but not necessary). If you have worked for Choice Hotels before even better. Below is a brief outline of what is expected in this position. * Greet guests and patrons as they arrive * Ask if guests have a prior booking * Manage the registration process * Ask for identification and ensure information matches reservation * Handle guest check-ins and check-outs appropriately * Take calls and provide information and transfer calls * Manage accurate accounting of all cash and credit card transactions on your shift * Take reservations over the telephone and in person * Answer questions regarding the hotel’s services, charges, dining around the area, sports facilities and travel directions * Refer guests to appropriate departments to resolve complaints or provide suggestions * Compute bills and take payments * Contact housekeeping and maintenance departments when a problem is reported * Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Job Type: Full-time Required experience:
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Full-time, Part-time
