Vacation rental property management company is seeking a Front Desk Hospitality Associates to become a part of their team! You will accommodate guests that are renting out the property for their vacation and identify areas of improvement to increase efficiency.

**This is a 24/7 operation, so employees MUST be able to work a flexible schedule including weekends and nights.**

Job Description Overview: This full-time position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This rental office requires a professional, energetic, and dependable associate to work in harmony with others to accomplish the day-to-day workload and handling a busy environment. Core abilities are initiative, time management skills, attention to detail, organizational skills, and good decision-making abilities.

Responsibilities:

• Answer phones
• Answer emails
• Filing
• Answer questions regarding Owner statements
• Prospect Owner’s Properties – take notes and gather information
• Enter new units in system

Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Physical Demands While performing the duties of this job, the employee is frequently required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus